Operations Specialist
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About The Position
Starr Insurance Companies is seeking an Operations Specialist with a strong background in insurance to support Senior Operations Management in the day-to-day operations of all Domestic Insurance Company business. This role is crucial in collaborating with various business functions and stakeholders throughout the organization to ensure smooth operational processes. The Operations Specialist will be responsible for assisting in the documentation of procedures, best practices, and operational guidelines, as well as preparing operations bulletins and managing process changes. The position requires a proactive approach to resolving internal customer questions and issues, particularly in areas such as underwriting, claims, and regulatory reporting. In addition to operational functions, the specialist will assist management with various system implementation and enhancement projects, including user acceptance testing. This role serves as the primary point of contact for questions related to underwriting support services functions, operational guidelines, and processing requirements. The Operations Specialist will work closely with departments such as IT, Business Intelligence, Regulatory Reporting, Producer Management, Profit Center Operations, Claims Operations, Underwriting Services, and Quality Review to ensure adherence to best practices across all system and manual processes. Moreover, the specialist will assist management in implementing process improvements through automation or improved workflow. As needed, the Operations Specialist may also act as a backup for other team members, covering meetings and action items as determined by management. This position offers an exciting opportunity to contribute to the operational excellence of a leading global insurance organization.
