Operations Specialist III

Eastern Bank Careers • Medford, MA

76d

About The Position

The Operations Processor III performs various functions within the Lockbox Department. This is a Full-Time Onsite Position Monday-Friday 9:00AM - 5:30PM.

Requirements

• Strong manual dexterity, attention to detail, and organizational skills.
• Basic adding machine proficiency.
• Effective communication and ability to follow directions.
• Must be able to work in a fast-paced environment.
• Flexibility to perform various clerical tasks and shift between duties.
• Ability to meet deadlines independently and collaboratively.
• Willingness to work a flexible schedule as needed.

Responsibilities

• Handles advanced responsibilities and specialized functions within the department.
• Perform 10 key data entry for customer payments in a fast-paced environment while meeting quality and productivity standards.
• Responsible for data entry of detailed payment information from remittance documents according to customer specifications.
• Scan high volumes of documents and monitor scanning equipment.
• Assign, coordinate, and monitor work processing.
• Open, sort, and balance customer remittances per bank/customer procedures and deadlines.
• Use an adding machine to balance transactions and label batches.
• Review and process returns, complete Return Item Notification forms.
• Prepare manual deposits for payments without documents.
• Prepare checks for data entry processing.
• Sort customer payments and transactions per specifications.
• Review and prepare counterwork for processing.
• Sort and prepare the mail for processing by P.O. Box for distribution to the mail opening operation.
• Record daily production and submit Employee Production Report to Manager.
• Ensure compliance with Federal/State regulations including BSA/AML and bank policies.
• Assist with other/additional duties, responsibilities, tasks, and/or projects as required to support business needs.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 1,001-5,000 employees