Operations Specialist, Entertainment LA

Tiffany & Co.•Los Angeles, CA

2h•Onsite

About The Position

The Specialist, Entertainment LA will support Tiffany's global talent relationships by ensuring alignment and synergies with the larger business and promotional needs. This individual will be the main point of contact for all celebrity fittings and editorial shoots, as well as partnering with the regional retail team to manage product requests and loans. The position reports into the Global Entertainment team and works in conjunction with headquarters to ideate new celebrity targets and influencer partnerships. Additionally, the specialist will maintain strong relationships with external talent management, stylist, and entertainment partners to develop compelling and meaningful opportunities for the brand. Location: This position is based in the Beverly Hills retail store and is in-person Hours: Flexibility working late nights, weekends and on East Coast time zone when necessary

Requirements

Bachelor's degree
3-5 years of work experience in operations
Flexibility to work late hours/weekends if needed
Demonstrated expertise in merchandise management, including the coordination of product loans, fittings, and ensuring proper care, handling, conveyance, and safeguarding of high-value items according to company policy
Strong organizational skills with the ability to manage and coordinate logistics
Strong attention to detail and process-oriented
Experience in collaborating with internal and external parties on complex logistical tasks; Ability to partner effectively with specialized teams, such as High Jewelry, to manage product requests and ensure clear communication of availability
Strong problem-solving abilities and a high level of discretion
Excellent verbal and written communication and interpersonal skills
Capable of balancing brand objectives with talent needs
Knowledge of trends in social media/digitally-savvy
Proficient in all relevant programs (Excel, PowerPoint, etc.)

Nice To Haves

Background in the luxury goods or fashion industry, with an understanding of celebrity endorsement dynamics
Prior experience working with high jewelry and with entertainment relations

Responsibilities

Execute all ambassador relationships, across both talent and styling teams within LA
Ownership of all merchandise loans and fittings with Tiffany ambassadors and celerity talent, striking the balance between both brand and talent needs
Manage the organization and coordination of product, travel, H&M and other needs around talent opportunities
Identify and be the main point of contact for new entertainment talent relationships on an ongoing basis
Pursue and assess dressing opportunities by providing insight and recommendations to the larger team
Collaborate with internal and external parties on the logistics of local merchandise borrow, including but not limited to availability, proper care and handling, conveyance, and safeguarding all according to company policy as outlined in the Standard Operating Procedure
Partner with the High Jewelry team to ensure product requests are properly managed, calendars are current, and product availability is clearly communicated
Responsible for media alert process for all celebrity placements, managing Tiffany’s external agency alert process, proper jewelry credit selection, and timely distribution.
Drive recapping process for all entertainment and influencer activations
Manage communication with talent teams during events and fittings
Develop strategic plans as well as talent consideration background and research
Facilitate product loans for talent and brand integration opportunities
Partner with the high-jewelry teams to ensure product requests are being managed properly, calendars are up to date, and availability of options are clear