Operations Specialist, Education - Standardized Patient Program
About The Position
Provides operational support to Mayo Clinic departments. Applies operational expertise to assist in implementing management strategies that attain institutional and department goals. Provides an operational perspective for program decisions. Participates in financial budgeting and monitoring of department resources. Communicates ideas, coaches, and mentors and facilitates employment and performance management of department personnel. Implements policies that comply with regulatory and accreditation standards and are consistent with other Mayo policies. Maintains an understanding of education regulations and accreditation requirements to assist Mayo and affiliate programs in gaining information for accreditation and remaining accredited. Provides follow-through to committees responsible for department activities and participates on other committees or task forces as assigned. May supervise staff. Facilitates the coordination of projects including financial analysis, problem solving, and team collaboration. Partners in the support of department projects, policy implementation, and serves as a resource for issues and communications. Performs duties independently and initiates judgment in handling a variety of management issues. Standardized Patient Program: Supervises nearly 40 medical actors (supplemental staff) portraying patients in medical simulations – “Standardized Patients.” Recruits, trains, schedules, evaluates and supervises staff. Conducts casting of appropriate standardized patients for each simulation. Prepares standardized patients for role and scripting. Provides individualized coaching and conducts trainings on performance and feedback. Partners with faculty for effective scripting and integration of standardized patient staff into educational courses. Completes strategic and improvement projects for the Experiential Learning department. The following applies to employees in the Mayo Clinic College of Medicine and Science Student Development Team. The Student Development Team provides holistic support to all learners. As a member of this Team, there may be occasions in which one may encounter a learner in need of emotion support or under stress. All Team members are responsible for awareness of support resources for triaging learners in this situation.
Responsibilities
- Provides operational support to Mayo Clinic departments.
- Applies operational expertise to assist in implementing management strategies that attain institutional and department goals.
- Provides an operational perspective for program decisions.
- Participates in financial budgeting and monitoring of department resources.
- Communicates ideas, coaches, and mentors and facilitates employment and performance management of department personnel.
- Implements policies that comply with regulatory and accreditation standards and are consistent with other Mayo policies.
- Maintains an understanding of education regulations and accreditation requirements to assist Mayo and affiliate programs in gaining information for accreditation and remaining accredited.
- Provides follow-through to committees responsible for department activities and participates on other committees or task forces as assigned.
- May supervise staff.
- Facilitates the coordination of projects including financial analysis, problem solving, and team collaboration.
- Partners in the support of department projects, policy implementation, and serves as a resource for issues and communications.
- Performs duties independently and initiates judgment in handling a variety of management issues.
- Supervises nearly 40 medical actors (supplemental staff) portraying patients in medical simulations – “Standardized Patients.”
- Recruits, trains, schedules, evaluates and supervises staff.
- Conducts casting of appropriate standardized patients for each simulation.
- Prepares standardized patients for role and scripting.
- Provides individualized coaching and conducts trainings on performance and feedback.
- Partners with faculty for effective scripting and integration of standardized patient staff into educational courses.
- Completes strategic and improvement projects for the Experiential Learning department.
- Awareness of support resources for triaging learners in need of emotion support or under stress.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
