Operations Shift Leader - D Shift

First Quality•Lewistown, PA

10h•Onsite

About The Position

Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions. Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®. We are seeking a Operations Shift Leader for our First Quality Retail Services facility located in Lewistown, PA. This position will be responsible to le ad all production team members on crew (and all plant team members on off hours, nights and weekends) and manage company assets to safely maximize production of excellent quality product.

Requirements

Minimum of one to two years of experience in a leadership capacity
Advanced knowledge of all processes and equipment
Standard knowledge of forklift operation
Excellent oral and written communication skills, computer skills, reasoning, and mathematical skills.
Strong analytical and problem-solving skills
Must be able to work in a fast-paced environment
Experience with Microsoft Office (specifically Outlook & Excel)

Nice To Haves

Minimum of two years of college courses (preferred)

Responsibilities

Follows and ensures accountability for all safety rules and policies and drives a culture of personal responsibility and keeping each other safe
Follows and ensures accountability for all necessary GMP, FDA, and ISO regulations
Monitors workflow and coordinates production with appropriate departments
Plans production schedules to ensure maximum utilization of equipment and team members
Performs other duties as necessary when directed to do so
Participates in Daily Operations Meetings (DOM)
Ensures proper communications and plans to shift support and crews
Verifies communication of process changes and quality procedure/specification changes
Submits work requests to correct issues that can be resolved by Support Teams
Demonstrates and verifies 100% compliance of safety best practices with team members (PPE, LOTO, cleaning, no jewelry, loose fitting clothing, etc.)
Assures personal participation and team verification for 100% compliance of: Monthly – Safety Committee Meeting attendance Quarterly –safety observations, safety training in the LMS, safety audits, & crew emergency response meetings As needed – safety incident reporting & related follow up action items
Understands and models the values and culture of the company
Knows oneself and understands leadership impact
Models’ transparency and learns from mistakes
Courageously aligns words and actions
Serves as a positive team player that works to find solutions and builds team morale
Leads shift as if it were their own business, while setting up the next shift for success
Participates in monthly development meeting with Production Manager
Owns and participates in self-development opportunities
Leads, coaches and mentors all direct team members and indirect support teams to achieve goals and successful execution of the production plan on the shift
Helps select and develop great teams
Coaches, listens, and engages in direct dialogue
Empowers others and models accountability
Builds trusting and caring relationships with all team members
Leads cross-company teamwork and collaboration
Drives execution on completion of tasks
Shows presence and participation when possible in the event a line goes down or equipment fails
Completes on time, well-written reviews
Provides continuous feedback to team members
Partners with Production Manager and Technical Trainer to schedule and support skills training and individual development of team members
Evaluates/verifies technical skills of team members to identify skill gaps and training needs; offering guidance and coaching to team members
Inspires others and is optimistic about the future
Thinks critically and acts strategically
Evaluates team member work assignments & optimize where necessary
Champions change to grow the business
Verifies all production specifications and packaging requirements
Manages events per protocols
Leads a robust asset management and housekeeping program that shows respects for the incoming shift by ensuring the necessary cleaning best practices are planned and completed (general housekeeping, area blitz cleaning, down-to-do cleaning, hot spot cleaning, etc.)
Follows escalation plans to prevent poor performance/high scrap and verify support teams are being contacted and verify flow of escalation plan with support teams
Utilizes & maintains Outlook calendar to organize individual’s schedule, meetings, and events
Achieves > 90% completion of standard work tasks.
Completes production orders and efficiency reports for machine lines
Audits changeovers for line clearance completion verification
Provides support for MES and SAP
Provides support for print codes

Benefits

Competitive base salary and bonus opportunities
Paid time off (three-week minimum)
Medical, dental and vision starting day one
401(k) with employer match
Paid parental leave
Child and family care assistance (dependent care FSA with employer match up to $2500)
Bundle of joy benefit (year's worth of free diapers to all team members with a new baby)
Tuition assistance
Wellness program with savings of up to $4,000 per year on insurance premiums
...and more!