UnitedHealth Group-posted about 1 year ago
Full-time • Entry Level
Onsite • Clearwater, FL
Insurance Carriers and Related Activities
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The Operations Service Manager (OSM) at UMR is responsible for managing complex customer service inquiries and acting as a liaison between the company and its diverse customer base. This role requires a proactive approach to problem-solving in a high-volume environment, ensuring that customer needs are met while maintaining operational efficiency. The OSM will work independently, utilizing their knowledge and skills to address escalated issues and implement solutions effectively.
