Delta Air Lines-posted about 1 year ago
Full-time • Mid Level
Geneva, IL
Air Transportation
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The Operations Service Manager (OSM) at Delta Air Lines is responsible for directing and supporting Airport Customer Service personnel in operational activities and non-routine situations. This role involves overseeing operational performance, ensuring safety, on-time departures, and high-quality customer service delivery. The OSM acts as a liaison between Delta and contracted business partners, promoting effective communication and coordination to achieve positive business results.
