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We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place. A blend of strategy and operational execution, the Strategy & Operations Sr Analyst partners with Renewals Leadership as a trusted advisor, focused on executing the retention forecasting motion. This role requires deep alignment with multiple levels of the Renewals hierarchy, as well as cross-functional alignment with Sales and Customer Success organizations. This role supports the weekly forecasting process and is responsible for managing content related to the forecast. This person leverages insights to increase accuracy and efficiency in the retention forecast across the North American operating units. You are detail-oriented and feel fulfilled when helping leaders run their business! We're looking for highly passionate candidates who have relentless curiosity, a startup mentality, attention to detail, willingness to manage multiple priorities, and ability to deal with ambiguity effectively. This is an individual contributor role reporting to the Director, Renewals Strategy & Operations.