Operations & Safety Manager

MTM Transit•Houston, TX

52d•$47,920 - $71,880

About The Position

At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential. What will your job look like? The Manager, Operations & Safety will play a key role in the management, training, and development of staff and implementation of short and long-term strategic processes. The Manager, Operations & Safety will oversee all aspects of the operations staff, primarily the drivers, to ensure that the daily operations and needs of the client are effective, efficient, and are completed based on contractual requirements. The Manager, Operations & Safety is also responsible for implementing safety and training programs as defined by the Leadership of Safety Administration and will ensure compliance with State and Federal regulations, as well as corporate, client guidelines and policies. This position is dependent on the award of contract. Location: Houston, TX

Requirements

High School Diploma or G.E.D.
Must possess a valid driver’s license
2+ years of experience in transit management
Previous management experience in the Para-Transit or Fixed-Route industries
Experience supervising hourly personnel in a passenger transportation environment
Experience training in a classroom and behind the wheel setting
Must be able to pass a pre-employment drug test and DOT physical and maintain physical throughout employment
Strong problem-solving skills
Ability to understand and administer discipline
Knowledge of basic safety and training procedures
Map reading, two-way radio communication and driving experience preferably in a demand responsive service environment
Ability to maintain high level of confidentiality
Regular attendance is required
Ability to read, write and speak English
Thorough knowledge of all applicable safety rules, regulations – ADA, FTA and DOT to include all corporate programs
Ability to obtain future certifications as defined within the location contract

Nice To Haves

Previous management experience in a union environment is preferred
Data analytic skills preferred
Dispatch experience in a transit environment, preferred

Responsibilities

Oversight of Drivers, Dispatchers, and operations employees and their daily performance, to ensure safe, efficient, effective operation, including scheduling, expenditures, attendance, and discipline
Perform monthly Safety meetings
Training, retraining and updates to policies, procedures and safety guidelines
Perform Driver evaluations as required by contract, as well as ADA, DOT, and FTA requirements
Monitor performance of direct reports and provide coaching and guidance
Manage the onboard camera systems where equipped and review footage when required. (i.e., iDrive, etc.)
Manage a consistent safety culture that incorporates various departments, such as operations, safety and maintenance
Oversee Corporate Safety Incentives and programs effectively and consistently, including assignment of Safety Points
Implement and support the company and client’s safety management system (SMS) safety plan and initiatives
Manage and monitor the FTA’s drug and alcohol DAMIS reporting requirements
Lead and support the local safety committee and SMS Ambassador group
Deliver proper classroom, behind the wheel and mobility management training in accordance with contractual and company requirements
Ensures all new hires meet minimum qualifications for each division including, background and DMV checks
Ensure all safety manuals, programs and policies and practices are current and meet the needs of the operating divisions; updating as appropriate
Successfully complete all related audits including those conducted by the Company, the Client, internal staff members, and state and federal regulatory agencies
Review, determine and respond to all vehicular, passenger and employee accidents/incidents, indicating the cause and preventability, identifying potential trends to be addressed in future training efforts
Provide functional expertise in safety regarding hiring of safety department employees
Collaborate with local Leadership to deliver comprehensive safety meetings and plans
Act as the location drug program manager and serve as the designated employer representative (DER), ensuring compliance of FTA/DOT regulations
Perform additional duties as assigned or required