OPERATIONS REVIEW SPECIALIST - 60005446

State of Florida

1d • $47,668 - $101,775

About The Position

The Florida Department of Children and Families (DCF)
is the state of Florida’s social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency’s mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.
Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders.
Florida State Hospital (FSH) is a mental health treatment facility owned and operated by the State of Florida and is part of the Department of Children and Families. The department’s mission is to “work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.”

FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.
TO BE CONSIDERED FOR THIS POSITION RESPONSES TO THE QUALIFYING QUESTIONS ARE REQUIRED AND MUST BE VERIFIABLE BASED ON YOUR SUBMITTED APPLICATION.

This is a highly responsible and professional position serving as a Operations Review Specialist within Quality Improvement Services. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Requirements

• Ability to utilize tools and techniques related to QIP
• Ability to train others in the tools and techniques of PIP
• Ability to utilize computer hardware and software, including Microsoft Office programs, Visio graphics program and internet-related programs
• Ability to organize data into logical format for presentation in reports, QIC stories, documents, and other written materials
• Ability to work independently
• Ability to work in teams
• Ability to facilitate performance improvement teams
• Ability to understand and apply applicable rules regulations, policies and procedures relating to operational and management analysis activities
• Ability to plan, organize, and coordinate work assignments and action plans
• Ability to communicate effectively
• Ability to establish and maintain effective working relationship with employees, residents, suppliers, partners, and other stakeholders.
• A bachelor's degree from a college or university and four years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work.
• A master's degree from a college or university can substitute for one year of the required experience.
• Professional or nonprofessional experience as described above can substitute on a year-for-year basis for the required college education.

Nice To Haves

• Experience in Data Analysis
• Experience in Strategic Planning
• Knowledge of current Florida Administrative Codes, FL Statutes, Code of Federal Regulations on treatment, health, safety and welfare of patients.

Responsibilities

• Functioning as a member of the FSH Quality Improvement Team.
• Activities related to organizational needs analysis, policy management, strategic planning, performance improvement, and process management.
• Maintain knowledge of current Florida Administrative Codes, FL Statutes, Code of Federal Regulations on treatment, health, safety and welfare of residents.
• Utilizes information to promote organizational wide compliance, improve organizational performance in resident care, management and support processes.
• Completes special assignments as given.
• Maintain up-to-date knowledge of current accreditation standards and provide facility wide assistance and support in achieving and maintaining compliance with said standards.
• Consults, facilitates, and participates in the management and improvement of the FSH Quality Delivery System.
• Develop data collection instruments and instructions.
• Incorporates date into custom designed spreadsheets and databases for trend analysis.
• Identifies opportunities for core and support process improvements utilizing tools and techniques and makes improvement recommendations to the Hospital's Management Team.
• Manage designated external and internal audits, surveys, and review processes
• Provides FSH Quality Improvement Program overview training for all employees.
• Provides comprehensive didactic and experimental certification training of QIP principles, tools, and techniques to select FSH employees in formal training environments.
• Utilizes training techniques during facilitation of performance improvement teams as "Teaching Opportunities."
• Provides mentoring to selected FSH staff in advanced application specialist techniques.
• Notifies Pharmacy, Lab and Food Services of actions required to maintain licensure; and maintain physical licenses and permits.
• Completes root cause analysis on all sentinel deaths as assigned.

Benefits

• Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits.
• For a more complete list of benefits, visit www.mybenefits.myflorida.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level