About The Position

In accordance with established policies and procedures, prepares bank account reconciliations for multiple accounts on a daily and monthly basis.

Requirements

  • Associates degree with completion of coursework in accounting OR an equivalent combination of education and experience.
  • Four years of accounting experience in a banking operations environment.
  • Experience using Microsoft Office software applications, including Excel or other spreadsheet applications.
  • Knowledge of bank reconciliation processes.
  • Understanding of Synovus systems and products as they pertain to banking operations.
  • Research and analytical skills.

Responsibilities

  • Reconciles various accounts to include General Ledger, Deposit and Loan, Finance, Mortgage, Trust and Securities accounts.
  • Performs in-depth research related to account exceptions.
  • Ensures accurate preparation and timely resolution of reconciliation of account exceptions to meet established department Service Level Agreements (SLAs).
  • Communicates with internal divisions/departments regarding outstanding exceptions, following established escalation procedures.
  • Clears discrepancies identified in the balancing process.
  • Posts and maintains nonmonetary financial transactions to the general ledger and various systems.
  • Serves as escalation point and subject-matter-expert for less senior team members.
  • Answers questions and assists with resolving more complex issues or transactions.
  • Provides training and ensures work is completed efficiently.
  • Verifies sign off sheets are completed, indicating that each account has been balanced, exceptions worked, and that a balanced reconciliation is saved.
  • Prepares, edits and distributes corrections needed to verify process.
  • Periodically reviews department documentation, policies and procedures as assigned.
  • Recommends process improvements to enhance efficiency, quality and customer service.
  • Each team member is expected to be aware of risk within their functional area.
  • Performs other related duties as required.
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