Operations Quality Manager

RTX

1d • Onsite

About The Position

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. Our team solves tough, meaningful problems that create a safer, more secure world. We are seeking a Quality Manager with hands-on hardware quality experience to become a key part of Operations Quality. Here at Raytheon, our Operations Quality Team assures product and process quality with an emphasis on Product Compliance, Customer Satisfaction and Continuous Improvement.

Requirements

• Typically requires a Bachelor’s in Science, Technology, Engineering, or Mathematics (STEM) or other technical field of study, and a minimum of eight (8) years related engineering experience or six (6) years with an Advanced degree
• Manufacturing process experience in one of the following processes (assembly, inspection, test)
• Previous experience working in cross functional process improvement teams.
• The ability to obtain and maintain a U.S. government issued security clearance is required.
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Nice To Haves

• Demonstrated knowledge of key process characteristics and ability to implement effective process control techniques.
• Experience with industry technical standards, interpreting drawings, work instructions, Bill of Materials (BOMs), consumable materials control, process disciplines and tool control
• Previous experience to identify issues and baseline shifts quickly, performing DOE analysis, Failure Modes and Effects Analysis and initiating involvement of Process and Product Engineers to resolve.
• Proven success managing professionals with engineering backgrounds, building, and leading high performing teams and achieving business goals and objectives.
• Excellent collaboration, verbal and written communications and interpersonal skills; ability to effectively persuade and influence through positive communications with stakeholders, team members, suppliers, management
• Experience communicating complex engineering issues to all levels of the organization in a professional, engaging, and conclusive manner.
• Six Sigma, Lean and / or American Society for Quality (ASQ) Certifications
• Experience leading Systemic Root Cause Analysis and Corrective Action activities.
• Experience with and knowledge of ISO 9001 or AS9100

Responsibilities

• Establish baseline factory metrics (e.g., scrap, rework, FPY), identify key drivers, forecast future demand, and highlight improvement opportunities.
• Partner with Manufacturing Defect Prevention teams to align on top priorities using baseline data and forecasts to drive containment, root cause analysis, and corrective action implementation.
• Conduct process walks, operator observations, and lead manufacturing team discussions to reduce process variation and improve performance.
• Lead Advanced Product Quality Planning (APQP) initiatives, including PFMEA, Control Plans, and SPC, using baseline metrics and projected demand.
• Identify supplier escapes or issues and ensure proper containment and feedback to the Supplier Quality Management team.
• Verify and validate implemented improvements to assess effectiveness.

Benefits

• Whether you’re just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care.
• Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.
• Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
• Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement.
• Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level