Operations Quality Inspector - 1st Shift (6:00-2:30pm)

Lavazza•West Chester, PA

3d•Onsite

About The Position

Lavazza North America, makers of Lavazza Roast & Ground Coffee along with FLAVIA®, is leading the coffee revolution. The world’s leading Brew-by-Pack refreshment system, the Flavia Brewing System (FBS) created Brew-by-Pack technology in 1983, and the company was the first to pioneer Filter pack packaging to retain freshness, eliminate residual flavour, provide perfect-portion size, and protect contents from sunlight, oxygen, and other harmful elements. Today, Lavazza North America continues that tradition and has added retail whole beans and ground coffee to its portfolio. The purpose of the Operations Quality Inspector role is to ensure that food safety and quality are verified in every step of our process to ensure consumer satisfaction. The Operations Quality Inspector will perform incoming material inspections, along with product inspection of roasting, grinding, and packaging operations. Aid in the resolution of quality matters by liaising with Supply, R&D and Supplier Quality Assurance and manage continuous improvement opportunities through corrective actions.

Requirements

High School Degree or GED essential; 2 yr. Technical Degree preferred
0 to 3 years of related or equivalent experience, preferred
Demonstrated ability to embrace the culture of Lavazza Group
Strong interpersonal and communication skills are required to effectively communicate with other business units at a variety of functional levels
Demonstrates strong communication capabilities, both verbally and written, using appropriate Microsoft Office tools, i.e. Word, Excel, PowerPoint, as well as other Lavazza ancillary software
Strong, flexible team player that works to meet both personal and organization goals
Very high of attention to detail, with ability to multi-task
Desire to learn about the inner workings of Quality and Food Safety in the Manufacturing environment

Responsibilities

General support to the Operations Quality Manager regarding Lavazza North America’s West Chester, PA plant quality systems and procedures.
Test our products on the Roasting, Grinding, and all Packaging lines.
Conduct food safety inspections and reviews.
Control of Non-Conforming product, verify HOLDS, review records, and assist with investigations.
Manage the storage of production samples.
Assist with customer complaint investigations on the production floor.
Maintain incoming material inspections, supplier Non-Conformance creation, HOLDs, and incoming material test equipment.
Review production data entry into SAP and QDA for accuracy and completeness.
Environmental Swabs, Nitrogen & Compressed Air testing program.
Handle sample preparation and shipments to external laboratories.
Partner with Supply, Supplier Quality, Quality Lab and Maintenance to ensure on-time and reliable leadership and support is provided.
Performs other related duties and assignments as required.
Ability to work weekends as needed.
Ability to work extended shifts as needed.