Operations Project Specialist

Corpay • Wichita, KS

1d • Hybrid

About The Position

Corpay is seeking a detail-oriented, results-driven Operations Project Specialist within our Shared Services division to coordinate cross-functional initiatives supporting client onboarding and internal operations. This role ensures operational and client-related projects are executed efficiently, consistently, and with clear visibility for leadership. You will partner with Customer Support, IT, Account Management, and Operations teams to drive project delivery, identify customer trends, and develop action plans to minimize attrition. This role requires strong organizational skills, the ability to manage competing priorities, and a proactive approach to process improvement. This position reports to Gerry Poersch. As an Operations Project Specialist, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing: Assigned workspace in Wichita, KS or Lexington, KY Company-issued equipment Hands-on training Monthly home internet stipend

Requirements

• Bachelor's degree or equivalent combination of education and work experience
• 4+ years of experience in project management, process improvement, or operations management
• Project coordination fundamentals including scope, timelines, and dependencies
• Experience with cross-functional collaboration in an operational or client services environment
• Ability to track, document, and report project status and risks
• Proficiency in Microsoft Office tools, particularly Excel and Outlook
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Analytical thinking and problem-solving ability
• Ability to work calmly in a fast-paced team environment

Responsibilities

• Project Coordination & Execution
• Coordinating cross-functional initiatives supporting client onboarding and internal operations
• Supporting project planning, scheduling, and resource coordination
• Maintaining project trackers, dashboards, and leadership reports
• Prioritizing tasks, identifying risks, and recommending mitigation strategies
• Stakeholder Engagement & Communication
• Facilitating meetings and documenting outcomes
• Developing process documentation, training materials, and presentations
• Determining when escalation to leadership is required
• Cross-Functional Collaboration
• Partnering with Customer Support, IT, Account Management, and Operations leadership
• Identifying customer trends and developing action plans to minimize attrition
• Supporting special projects assigned by senior leadership

Benefits

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401(k) plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e., wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees