Operations Product Manager

Bexorg • New Haven, CT

51d

About The Position

We are seeking an Operations Product Manager to help us scale our core operations and build the foundation for long-term growth. This is a unique hybrid role, part product manager, part systems thinker, focused on turning complex operational workflows into scalable, measurable 'products.' You’ll work directly with the Sr. Director of Operations to design and improve key processes across surgery, perfusion, lab, and procurement; drive execution of cross-functional initiatives; implement data visibility and quality management systems; and prepare the operations function to scale 5× over the next 24 months.

Requirements

• 3–5+ years in product management, program management, or operational excellence roles — ideally in biotech, healthcare, logistics, or another complex systems environment.
• Proven experience managing cross-functional initiatives and process improvement projects.
• Bachelor's degree in engineering, life sciences, or operations-related field; advanced degree (e.g., MEng, MPH, MBA) or formal PM certification is a plus
• Strong systems and analytical thinking; able to turn complex operations into structured, measurable systems.
• Excellent communication and collaboration skills; influence without authority.
• Experience with workflow and project management tools (Asana, Notion, Airtable, etc.).
• Comfortable working with data and creating visibility dashboards (Excel, BI tools, or basic SQL).
• Detail-oriented, self-driven, and adaptable — thrives in a dynamic, fast-scaling environment.

Nice To Haves

• Familiarity with quality management systems (QMS), lab or biomedical operations, or supply chain process design.
• Experience in a high-growth or startup environment.

Responsibilities

• Process Design & Optimization: Map, document, and continuously improve end-to-end operational workflows (procurement → surgery → lab → shipping).
• Cross-Functional Program Management: Lead projects that span multiple teams and ensure timely, high-quality execution.
• Systems & Tools Implementation: Identify and deploy workflow and analytics tools that enable scalability, visibility, and accountability.
• Data & Metrics: Establish KPIs and dashboards that measure throughput, cycle time, quality, and performance across operations.
• Quality & Continuous Improvement: Partner with Quality and Lab leads to embed QMS principles and SOP discipline into daily operations.
• Strategic Partnering: Work alongside the Sr. Director of Operations on OKRs, capacity planning, and strategic initiatives.

Benefits

• Be at the center of a mission-driven company shaping the future of neuroscience and biomedical operations.
• Play a pivotal role in scaling our operations 5× over the next two years.
• Build systems, teams, and habits that will define how we scale for years to come.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees