Operations Processor

US Bank • Marshall, MN

94d • $20 - $20

About The Position

U.S. Bank is adding to our Titling team to provide support on title requests for our customers and sales team.

Requirements

• High school diploma or equivalent.
• One to two years of experience in leasing or other financial operations activities.

Nice To Haves

• Basic knowledge of products, terminology, closing policies and procedures, funding policies, underwriting requirements, legal documents, and systems related to assigned area of leasing operations.
• Thorough knowledge of applicable credit policies and approval processes for assigned product(s), as well as applicable laws and regulatory requirements.
• Ability to work with multiple functional areas to solve complex documentation needs.
• Ability to apply critical thinking for all elements of lease/loan documentation construction.
• Ability to master multiple software applications; strong PC skills.
• Strong mathematical skills and general knowledge of basic accounting procedures used within the assigned area.
• Proven commitment to quality customer service and ability to work well with customers.
• Strong general office skills.
• Effective verbal and written communication skills.

Responsibilities

• Ensures all title information and details are accurate on any one title asset task.
• Verifies, processes, and documents information relating to all aspects of standard and non-standard collateral and loan documentation to ensure completeness and accuracy.
• Releases collateral when loan is satisfied or no longer needed.
• Accomplishes tasks within designated time frame and provides high quality customer service by responding to customer inquiries, requests and problems.
• Researches and resolves problems and errors with accounts.
• Assisting in outstanding title follow up with customers by taking incoming phone calls, answering emails where customers respond to letter mailed to them.
• Assist with matching our electronic records with our service provider platform.
• Assisting with lien add requests by working with state DMV locations.
• Assisting with monthly projects on unidentified electronic titles, and paper titles in the cabinets.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED