Operations Processor II (3rd Shift)

Eastern Bank • Medford, MA

15h • $19 - $26

About The Position

The Lockbox Processor performs various functions related to Mail Opening, Exceptions Processing, Sorting, and Keying within the Lockbox Department.
This position is a 3rd shift position.

Requirements

• This position requires excellent manual dexterity, attention to detail, solid organizational skills, basic adding machine skills, and ability to meet processing standards.
• Position requires good communication skills. Must be able to prioritize and follow direction. Must be able to work in a fast-paced environment.
• Candidate must be flexible and able to perform a variety of clerical duties during the shift and demonstrate the ability to move from one task to another easily in a high production environment.
• The position requires effective interaction with all team members. Candidate must be able to follow verbal direction and read company procedures related to customer business requirements.
• This candidate will be able to meet customer deadlines while working both independently and as part of a team.
• Flexible schedule required to meet business needs.

Responsibilities

• Open, sort, and balance customer remittances according to bank and customer procedures and deadlines.
• Utilize an adding machine to balance multiple transactions and label with appropriate batch header.
• Review processable returns for accuracy and complete a Return Item Notification form.
• Prepare manual deposits for payments received without a document.
• Prepare checks for data entry processing.
• Sort through customer payments separating transactions according to customer specifications.
• Review/prepare counterwork for processing.
• Record daily production by completing an Employee Production Report and submit to Supervisor at end of shift for review/approval.
• Sort and prepare the mail for processing by P.O. Box for distribution to the mail opening operation.
• Perform 10 key data entry for customer payments in a fast-paced environment while meeting quality and productivity standards.
• Responsible for data entry of detailed payment information from remittance documents according to customer specifications.
• Monitor and/or ensure compliance with Federal and State laws and regulations; including but not limited to the Bank Secrecy Act and Anti-Money Laundering, in addition to, Bank operation policies and procedures.
• Other duties as assigned.

Benefits

• Eastern offers a robust benefits and retirement package.
• We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees