Operations Processor II (3rd Shift)

Eastern Bank Careers • Medford, MA

76d

About The Position

The Lockbox Processor performs various functions related to Mail Opening, Exceptions Processing, Sorting, and Keying within the Lockbox Department. This position is a 3rd shift position.

Requirements

• Excellent manual dexterity.
• Attention to detail.
• Solid organizational skills.
• Basic adding machine skills.
• Ability to meet processing standards.
• Good communication skills.
• Ability to prioritize and follow direction.
• Ability to work in a fast-paced environment.
• Flexibility to perform a variety of clerical duties during the shift.
• Ability to move from one task to another easily in a high production environment.
• Effective interaction with all team members.
• Ability to follow verbal direction and read company procedures related to customer business requirements.
• Ability to meet customer deadlines while working both independently and as part of a team.

Nice To Haves

• Flexible schedule required to meet business needs.

Responsibilities

• Open, sort, and balance customer remittances according to bank and customer procedures and deadlines.
• Utilize an adding machine to balance multiple transactions and label with appropriate batch header.
• Review processable returns for accuracy and complete a Return Item Notification form.
• Prepare manual deposits for payments received without a document.
• Prepare checks for data entry processing.
• Sort through customer payments separating transactions according to customer specifications.
• Review/prepare counterwork for processing.
• Record daily production by completing an Employee Production Report and submit to Supervisor at end of shift for review/approval.
• Sort and prepare the mail for processing by P.O. Box for distribution to the mail opening operation.
• Perform 10 key data entry for customer payments in a fast-paced environment while meeting quality and productivity standards.
• Responsible for data entry of detailed payment information from remittance documents according to customer specifications.
• Monitor and/or ensure compliance with Federal and State laws and regulations; including but not limited to the Bank Secrecy Act and Anti-Money Laundering, in addition to, Bank operation policies and procedures.
• Other duties as assigned.

Benefits

• Reasonable accommodations to enable individuals with disabilities to perform essential duties.

What This Job Offers

• Number of Employees: 1,001-5,000 employees