Operations Planning and Automation Intern

PSA Airlines-posted 3 months ago

Intern

Charlotte, NC

1,001-5,000 employees

Air Transportation

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The Operations Planning and Automation Intern will have hands-on experience in automating operational models, forecasting staffing requirements, and developing self-service analytics tools for internal stakeholders. The role will collaborate with experienced analysts to streamline processes, improve data accessibility, and support strategic decision-making related to crew training and manpower planning.

Assist in automating operational models and key performance indicators using SQL, Tableau, Alteryx, and Microsoft Power Apps.
Support the development of dashboards and reporting tools that reduce manual analysis and improve data accessibility.
Contribute to predictive modeling for crew and maintenance staffing levels to ensure operational supportability.
Analyze trends and variances in staffing data and propose actionable insights.
Collaborate with stakeholders to review business requirements and translate them into efficient analytical processes.
Create process maps to visualize workflows and identify bottlenecks or inefficiencies.
Design and implement self-service analytics solutions for internal stakeholders to access and interpret operational data independently.
Support the maintenance of PSA's operations data repository and ensure accuracy across models and reports.
Identify opportunities to optimize and document processes.
Responsible for the Company's Security and Safety Management System (SMS) and associated Safety Risk Management and Safety Assurance outputs.
Performs other duties as assigned.

High school diploma or equivalent.
Currently pursuing a degree in Business Analytics, Data Science, Operations Management, or a related field.
Strong analytical and problem-solving skills with a passion for process improvement.
Excellent communication skills and ability to work collaboratively across departments.
Detail-oriented with a proactive attitude and a desire to learn.
Ability to speak/read/write in English.
If hired, must be able to demonstrate that you are authorized to work in the U.S.

Experience or coursework in SQL, Tableau, Alteryx, or Microsoft Power Apps is a plus.

Travel privileges on the American Airlines global network
A generous vacation plan designed to let you enjoy your travel perks
401(k) with company match
American Airlines Group (AAG) profit-sharing and bonus opportunities
A choice of three health plan options, all with nationwide coverage with the UnitedHealthcare Choice Plus network
Premium dental coverage
Vision plan options provided, including a plan that covers both glasses and contacts every year
Benefits navigation services, including finding a doctor, scheduling an appointment, understanding your medical bills, and free second opinion services
Access to 24-hour virtual urgent care services
Family planning and fertility treatment
LGBTQ+ friendly services including gender affirming care, assistance finding knowledgeable providers, and family planning
Company-paid Life and AD&D Insurance, Short-term and Long-term Disability, and supplemental life insurance options for spouses and dependent children
Flexible Spending Accounts for both Health Care and Dependent Care services
Comprehensive Employee Assistance Program providing a range of services, including 5 free in-person sessions with a health care professional

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