Operations Planner

Syncreon • Carlisle, PA

317d

About The Position

Come join a growing organization as we pursue towards our growth plans. This opportunity will give the right individual the customer exposure and experience desired to accelerate their career. Apply today!

Requirements

• Customer service background in logistics with ability to handle problem resolution in timely manner.
• Previous Telecommunication site delivery coordination experiences a plus.
• Word, Excel, Outlook knowledge with strong emphasis on Excel used for tracking and analysis.
• Must be able to manage inventory in an RF. Portal, and Manual system environment.
• Understand transportation modes and service levels.

Responsibilities

• Provide rate quotes for nonstandard transportation, i.e. expedite shipments.
• Perform order registration which may include special requirements, extra labor, forklifts, cranes, etc.
• Ensure on-time pickup and delivery, track and trace shipments.
• Apply applicable late reason codes in accordance to Service Failure tracking and reporting.
• Work with customer to resolve inventory discrepancies.
• Follow-up with regards to exception reporting and damage assessment, communicate to customer.
• Participate in process flow documentation and standard operating procedures and identify opportunities for improvement based on customer needs.
• Other duties as assigned.

Benefits

• Market competitive compensation package

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Administrative and Support Services
• Number of Employees: 5,001-10,000 employees