Operations Merchandising Specialist

Mustard Seed Market and Cafe - Montrose•Akron, OH

just now•Onsite

About The Position

Grow your career with us here at Mustard Seed! At Mustard Seed Market & Cafe, we believe what you put in and on your body matters. That’s why everything on our shelves is made with real, natural ingredients, without the artificial additives. We’re committed to ingredient transparency so you can make informed choices for yourself and your family. It’s all part of our mission since 1981 to support a healthier lifestyle, every step of the way. Job SummaryThe Merchandising Operations Specialist helps keep merchandising systems running smoothly across the Grocery, Dairy, Frozen, Nutrition, and Health & Beauty departments in our store locations. The role focuses on maintaining accurate inventory, clean item master data, reliable replenishment processes, and consistent promotional execution to support a strong in-stock performance. This is a hands-on, execution-driven position that plays a key part in making sure pricing, ordering, vendor programs, and promotional activity are set up correctly and carried out consistently across stores.

Requirements

High school education or equivalent is required
2+ years of retail experience is required
2+ years of data entry experience is strongly preferred
Previous experience in receiving, merchandising, or replenishment ordering is a plus
High attention to detail and accuracy
Strong organizational and time-management skills
Ability to follow structured processes and SOPs consistently
Comfort working with spreadsheets and data-entry systems
Effective written and verbal communication skills
Ability to manage multiple priorities in a deadline-driven environment
Demonstrated ability to plan, organize, direct and control
Interpersonal skills
Basic computer skills using the windows operating system including internet, printing, and email
General knowledge of store products
Bending
Standing
Sitting
Communication (Verbal)
Carrying 50 lbs.
Reading
Walking
Hearing (Auditory)
Reaching
Telephone Usage
Lifting 50 lbs.
Writing
Grasping
Operating Equipment
Sight or Peripheral Vision
Ability to travel between stores
Ability to travel out of state for trade shows

Responsibilities

Manage replenishment ordering in alignment with established SOPs and monitor product movement to identify out-of-stock risks.
Maintain accurate order quantities based on delivery schedules and address service-level issues with distributors.
Update and manage item master data, including pack sizes, costs, vendor information, and APL accuracy.
Prepare, validate, and upload pricing files; support new item and vendor setup through accurate documentation.
Load promotional pricing and vendor program details; track and reconcile credits, billbacks, and co-op participation.
Assist with promotional performance reporting and seasonal program preparation.
Generate inventory, movement, margin, and shrink reports; maintain shrink summaries and process recalls.
Support merchandising compliance through template maintenance and accurate execution of SOPs.
Maintain documentation, trackers, and logs, and flag data or operational exceptions.
Travel to offsite vendor engagements with/without the Category Manager to generate business
Performs other duties as assigned.