Operations Manger

Koniag Government Services, LLC•Harrisonburg, VA

32d•Onsite

About The Position

Tuknik Government Services, a Koniag Government Services company, is seeking an Operation Manager to support TGS and our government customer in Harrisonburg, VA. This position is for possible future business. We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more. The Operations Manager shall be based out of the office the individual supports, be present at the requested office location at USCIS National Records Center (NRC) or USCIS File Storage Facility, as appropriate, for in-person meetings with Government personnel within 2 consecutive business hours of notification of such meetings by the Government and have a consistent daily/weekly presence onsite. Responsible for acting as the Program Manager in the Program Manager’s absence at the NRC location. This position requires demonstrated experience in addressing operational concerns and issues, monitoring overall customer satisfaction; experience with developing and implementing operational procedures and policies; and analyzing training needs/requirements.

Requirements

Must have three (3) years of recent (over the last 5 years) overall project/operations/site/production management experience.
Bachelor’s Degree in one of the following disciplines: Program management, business or public administration, production/operations/manufacturing/quality management, technical management, information systems, engineering, or finance/accounting.
USCIS will allow a Project Management Professional (PMP) Certification, as certified by the Project Management Institute (PMI), in lieu of the educational requirements.
Must possess, or successfully obtain within 180 days of contract award, a Six Sigma Green Belt certification.

Responsibilities

Coordinate project activities.
Present oral briefings to Government oversite personnel.
Prepare SOPs and revisions.
Communicate with others effectively.
Conduct fact finding for special projects, respond timely inquiries from the Government and present written/oral briefings to management officials.
Work with detailed and time-sensitive issues.
Demonstrate good decision-making skills and respond to high-pressure situations.
Acting as the Program Manager in the Program Manager’s absence at the NRC location.