Operations Manager

Waste Management • North Huntingdon, PA

341d

About The Position

This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees. Spends the majority of the day in the field with frontline employees. Position will a closing shift with a start time of 6:00am Monday - Friday. Position is located in North Huntingdon, PA.

Requirements

• Associate's Degree or in lieu of a degree.
• High School Diploma (accredited) and two (2) years of relevant work experience.
• Successful completion of the WM Route Manager Trainee program.
• Must be at least 18 years of age.
• Legally eligible to work in the country where the position is located.
• Valid Driver's License.

Responsibilities

• Onboarding: Ensuring new frontline employees have tools, instruction, and feedback for successful daily duties; Meet with new frontline employees daily to ensure consistent communication and support of onboarding.
• Developing: Provide timely and consistent touchpoints with frontline employees; Regular review of best practices to enhance daily performance; Focus on understanding and progress of frontline employee career goals.
• Coaching: Identify and address improvement opportunities and collaborate with frontline employees to ensure continued success; Actively practice and seek feedback on coaching conversations.
• Mentoring: Lead by example to ensure safety practices are paramount with each employee; Teaching and developing an understanding of the WM Way.
• Performance Management: Conducts Root Cause Investigations for all injuries and incidents, ensuring consistent discipline and retraining; Documents and maintains records required by regulatory agencies such as the Department of Transportation.
• Reviews and audits documentation related to route operations daily (e.g., DVIRs, driver time and attendance, open tickets), following up where appropriate.
• Visits customers and customer sites to evaluate and resolve safety issues, seeking service alternatives where appropriate.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Short Term Disability
• Stock Purchase Plan
• Company match on 401K
• Paid Vacation
• Holidays
• Personal Days

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Waste Management and Remediation Services
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees