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Camping World is seeking an Operations Manager for our growing team. The Operations Manager will maximize installation sales, installation fees, and service fees through ensuring quality, timely product installations and repairs. This role involves supervising daily Service Department activities, providing support with technical installations, and training employees on new products and safety procedures. The Operations Manager will monitor and review work schedules, customer letters and comments, technician productivity, and labor control reports, as well as track monthly departmental results. Additionally, the manager will review the departmental budget with the Service Manager to maximize installation sales and fees, assure productivity standards are met, and provide 'cradle to grave' customer service. Other responsibilities include answering phones, maintaining a safe work area, and performing miscellaneous duties as assigned.
