Operations Manager

$58,240 - $64,480/Yr

Intelliswift Software - Coppell, TX

Full-time - Mid Level

Coppell, TX

Professional, Scientific, and Technical Services

About the position

The Operations Manager is responsible for overseeing the production line management and ensuring that various departments adhere to the strategic plans set for the company's success. This role involves analyzing production progress, reporting metrics, and coordinating with different teams to implement new processes effectively.

Responsibilities

• Plan and distribute daily/weekly input and shipping plans of the repair production line.
• Monitor and ensure the execution of the plan.
• Review and conduct a self-assessment on the overall process of operation.
• Monitor process execution and ensure alignment with standard process documents.
• Compile weekly/monthly repair production reports.
• Manage a long-term, customer-focused plan, create a timeline and define key success indicators that support organizational goals.
• Report on critical performance metrics on a routine basis.
• Coordinate and develop cooperation and support from key business owners and stakeholders.
• Work cross-functionally with other departments to roll out new processes.
• Ensure inter-department priorities are aligned and make sure that the management group has all the information for making decisions.
• Oversee, lead, and participate in project meetings with other departments.
• Ensure completion of tasks and seek the final decision from management.

Requirements

• Bachelor's Degree in business or related field.
• 5-7 years of experience in production line management or related field.
• Experience with payroll processing and wage attachment.
• Proficiency in Microsoft Office, especially Excel, Word, and PowerPoint.
• Ability to analyze and report on production management results.
• Excellent organization and mathematical skills.
• Familiarity with Windows-based computer programs.

Nice-to-haves

• Knowledge of Korean (speaking, reading, translating to English) is preferred.