Operations Manager

Questex

31d • $65,000 - $70,000 • Remote

About The Position

This position will work remote in the US.

At Questex, you can make an impact by helping suppliers and buyers connect more
efficiently and effectively. Questex is a leading global events, media, and
business information company, yet we are still a place where your voice is
heard, and your ideas are appreciated. So, you can make an immediate difference
in our success while advancing your career.

Questex drives business forward through a rich engagement platform centered on
leading events and surrounded by data insights and digital communities.

Questex is seeking an Event Operations Manager to serve as a lead in managing
the live event operations for Questex events. This position plays a key role in
overseeing event logistics and ensuring successful execution across assigned
conferences, tradeshows, and hosted buyer events.

Requirements

• 3+ years of live event operations experience (corporate events required; weddings, parties, etc., not applicable).
• Bachelor's degree or equivalent professional experience.
• Proven ability to independently manage large-scale events and vendor relationships.
• Strong experience with event budgeting and financial management.
• Excellent written and verbal communication skills; strong email etiquette required.
• Highly organized, proactive, and adaptable with strong problem-solving skills.
• Proficiency with MS Office Suite, Smartsheet (or similar), Salesforce (basic contract lookup), and other common event tech platforms.
• Comfort working in fast-paced, high-pressure environments with shifting priorities.
• Willingness and ability to travel as required.

Responsibilities

• Lead event operations for assigned events from site selection through execution.
• Oversee site evaluations, contract negotiations, and venue selection.
• Manage AV planning, decor, production, transportation, and entertainment.
• Partner with coordinators to manage sponsor, speaker, and exhibitor deliverables.
• Oversee on-site event setup and execution; troubleshoot issues as needed.
• Maintain and manage event budgets; negotiate and oversee vendor contracts.
• Develop event timelines, budgets, and process documentation.
• Coordinate all vendor communications including catering, security, decor, AV, registration, and logistics.
• Collaborate with creative team to design signage and attendee journey mapping.
• Manage sleeping room blocks, travel arrangements, and accommodations.

Benefits

• Vacation - 15-20 days depending on years of service
• 12 Paid Holidays
• Health and Welfare Benefits (medical, dental, vision, life, and others)
• 401k, with Matching Contributions to include educational webinars sponsored by our 401K partner
• Parental Leave
• Online Educational Learning Library of over 16,000 courses for employees to enhance and develop their skills
• Cariloop Membership Program to help support employees with the complexities of caregiving
• FitOn Health, access to a leading digital wellness platform that offers premium online classes and nutrition guidance.
• Wellness rewards and reimbursement opportunities offered thru our medical provider.
• Access to Mental Health Resources thru our Group Life Insurance Plan and Medical Provider
• Mission-driven culture with an enthusiastic, professional team
• Work-life balance
• Discounts through various partnerships

What This Job Offers

• Job Type: Full-time
• Career Level: Manager