Operations Manager

Lineage•Jersey City, NJ

20h•Onsite

About The Position

The Warehouse Operations Manager is responsible for leading and managing all warehouse operational activities, including budgeting, labor planning and scheduling, space and equipment utilization, safety and security, housekeeping, and sanitation. This role ensures the effective alignment of people, process, and technology—leveraging Ascellos WMS—to consistently meet or exceed customer service standards. The ideal leader brings a coaching-based leadership style and a process-driven approach, developing high-performing teams while driving operational efficiency, standardization, and continuous improvement. A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members. At Lineage, we have a shared purpose: We are transforming the food supply chain to eliminate waste and help feed the world. Our shared purpose drives everything we do in all parts of our organization, from the warehouse floor to the corner office. The work we do is noble, and our team members are passionate about the impact they make every day. Working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage Logistics team, you are a critical link in the food supply chain. At Lineage Logistics, helping to feed the world is more than a job – it’s a purpose we live every day. Lineage is one of the world’s leading temperature-controlled logistics companies. Driven by our core values, we’re reimagining the global food supply chain. Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company’s leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company’s annual list of the World’s Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide. As part of the Lineage family, you’ll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.

Requirements

5 years warehouse operations or direct warehouse management experience
Experience with Warehouse Management System (WMS)
Demonstrated management skills with emphasis on guiding and developing a team, customer service, communications, and planning
Ability to effectively present information to customers, clients, and employees of the organization
Proficient computer skills, including Microsoft Office Suite
Ability to work in temperatures as low as -20 Fahrenheit/-25 Celsius in cold storage sites or up to 100 Fahrenheit/37 Celsius in dry storage sites while wearing company provided personal protective equipment and freezer gear
Must be able to lift a minimum of 40 lbs./18 kgs.; weight may be more dependent upon facility
Ability to work a flexible work schedule and shift, including weekends if needed
Must be comfortable with various noise levels, at times, can be loud

Responsibilities

Manage, train, provide performance feedback and assign duties of direct reports to ensure productivity, efficiency, and effectiveness
Continuously improve operational procedures such as verifying incoming and outgoing shipments, handling and dispositioning merchandise, and maintaining warehouse inventory
Partner with sales, inventory control, and operations support to ensure availability of products
Plan long-range labor needs based on sales forecasts and input from management
Facilitate the achievement of prescribed company Key Performance Indicators (KPIs) regarding cost, productivity, customer service, profits, and team members
Operate the facility in compliance with health, safety, and environment regulations to establish and practice a culture of safety among the team members at all times
Analyze operational reports to identify trends and recommend solutions to management
Build and maintain partnerships with other departments i.e. Finance, HR, Sales, Continuous Improvement, etc.
Work with machinery and material handling equipment