Operations Manager

BE&K Building Group•North Charleston, SC

About The Position

The PEX/OM is accountable for the overall results of the project(s) beneath his/her supervision. This role is primarily a senior management position, generally overseeing multiple projects and ensuring the success of each, and is the primary leader of the project(s). The level of "hands on" management will vary according to the individual project's need. The PEX/OM is responsible for the proper staffing for the projects and is very active in recruiting. The PEX/OM should develop the strategic plan for success on the projects and ensure the proper resources to achieve such. The PEX/OM is a liaison between operations and business development, and is very active in both roles. The PEX/OM may be assigned to one very large and complex project, generally in excess of $75M, or may be assigned to manage multiple projects, through the delegation of individual project teams. Both Superintendents and Project Management staff may directly report to the PEX/OM. The PEX/OM is responsible to take any and all measures to achieve success, including quality, profitability, schedule, and client satisfaction. The PEX/OM should be capable of all duties of Senior Project Manager, and should have previously demonstrated success in that role, or equivalent role. The PEX/OM should be capable of managing large and complex projects, should be capable of managing multiple lesser projects, and should have demonstrated ability to manage through subordinate staff.

Requirements

Proven prior success as Senior Project Manager, or equivalent role. Already operating in general at the PEX/OM level.
As a general guideline, minimum of 12 years project management experience, with at least two (2) years as Senior Project Manager.
Full understanding of the roles, responsibilities, and duties of all subordinate staff, including all levels of Superintendent and Project Management, and the coordination of these positions.
Solid understanding of the role of Business Unit Leader.
Ability to lead the Operational part of the Business Unit and integrate it within the structure and strategic plan established for the Business Unit.
Ability to sit for extended periods of time
Ability to use a computer for prolonged periods
Occasionally required to stand, walk, and reach with hands and arms
Ability to lift and carry office supplies and equipment up to 20 pounds

Responsibilities

Project budget
Project schedule
Project documentation
Project profitability
Project safety
Project quality
Contract compliance
Recruiting and staffing, and training and development of the staff
Client satisfaction
Business development and market segments
Strategic planning
Overall project leader, planner, person most accountable for project result
Participate in estimate process and lead as required.
Write and execute subcontracts and purchase orders and/or delegate as necessary.
Participate in Owner contract process, including negotiations, and form strategic plan for the project. Understand and communicate the business deal to subordinates.
Establish the profitability goals of the project and targets for the staff to achieve.
Lead or oversee overall project scheduling and delegate roles in scheduling to staff. Monitor schedules, overall and short term, and take action as necessary to achieve.
Oversee and approve all documentation processes, including document and drawing controls, submittals and RFIs, filing, correspondence and reports, and all communication practices.
Approve the Change Management plan for the project and ensure compliance.
Establish the project procedures and execution plan, and review and monitor, taking action as necessary.
Oversee the Owner billing procedures and approve that process. Monitor subcontractor and vendor payments and processes.
Review all cost control processes, including the profitability analysis, and participate as needed on the project. Ensure profitability is maintained, and work with staff to mitigate downside risk and realize upside potential.
Review safety program and involve with staff as needed to ensure compliance to company policy.
Lead meetings as the project requires, including subcontractor, Owner/Architect, or "executive" type meetings. Review and conduct internal team meetings to ensure staff is performing as required.
Develop and enhance relationships with clients for possible repeat business. Participate in business development activities and assist in preparation of proposals and promote productive client relationships. Participate in presentations.
Provide leadership in the professional and career development of subordinates as well as timely and fair performance evaluations. Also, participate in professional and career development of subordinates. Ensure assigned project is staffed with qualified salaried and craft personnel.
Lead recruiting and staffing efforts for the projects.
Understands the Business Unit's Plan, and actively participates in the establishment of it.
Perform other duties as assigned.