Working Operations Manager

Foxtrot Aviation Services•Milledgeville, GA

1d•$63,000 - $65,000

About The Position

FoxTrot Aviation Services is seeking a consistently hard working Operations Manager who is committed to reliable quality service, customer relationships, and building a rock steady team. Located at the Middle Georgia Regional Airport in Macon, Georgia. Applicants must have a background in supervisory roles or management, be willing to perform very physical work, and have open schedule availability. The role is responsible for delivering reliable quality service to our customers (60% cleaning work / 40% office work). This means leading jobs daily to successful sign-off and FoxTrot standards.

Requirements

Background in supervisory roles or management
Willing to perform very physical work
Have open schedule availability
Lifting up to 50lbs, bending, and twisting
Working with a high level of detail 8 to 10 hours per day
Medically cleared to operate heavy machinery and perform all physical work
The candidate needs to be excellent at communication and available by a cell phone.
The candidate must have a valid driver's license and reliable transportation to work, due to frequent changes in the client schedule
Pass a basic background check
Passing a drug screening

Responsibilities

Lead aircraft CIC removal in cramped spaces while wearing bulky PPE
Operate buffing machines, carpet cleaning machines, ladders, and lifts
Complete checklists after every job to ensure quality control
Organize the right-size team for cleaning aircraft of all shapes and sizes
Ensure safety standards are upheld at all times during operations
Manage inventory and place orders through the Logistics Manager
Manage labor to align with customer demand and operational budget
Track location revenue and partner with leadership to meet profitability targets
Monitor and take ownership of site-level P&L performance
Personally connect with all customers daily to confirm aircraft scheduling needs
Ensure the team has sufficient hours to meet set performance and financial goals
Sell additional services to clients as needed, in coordination with the Program Manager
Proactively communicate challenges and successes to leadership, with a focus on solutions
Maintain positive, daily communication with the team
Set elevation goals (development plans) for each team member with leadership support
Train team members in quality work, checklist use, and safety protocols
Partner with the back office to post job ads, conduct interviews, and hire candidates who align with our five core values: GRIT, Solidarity, Client Focus, Safety, and Accountability. Coordinate with the back office to ensure timely badging and onboarding
Complete disciplinary documentation as needed to support team accountability
Complete call-off and tardy forms in real time to track attendance
Advocate for raises and recognition for high-performing team members
Support other teams and travel to other locations to strengthen our network
Maintain the company vehicle and ensure regular upkeep