Operations Manager

The New York Times • New York, NY

17d • $85,000 - $100,000 • Onsite

About The Position

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.
The New York Times Magazine is looking for an organized and proactive Operations Manager. You will provide administrative support to the Creative Director and the Director of Photography of the Sunday Magazine. Additionally, they will oversee many critical operational responsibilities for the Art and Photo teams. We are looking for a direct person who can prioritize tasks and excel in a fast-paced, high-pressure environment.
You have exceptional organizational and communication skills, are comfortable navigating complex scheduling and administrative tasks, and can manage critical finance-related processes. You must demonstrate the ability to manage competing demands from senior stakeholders with diplomacy and independent judgment. A successful Operations Manager must not just accomplish tasks, but also anticipate needs and develop solutions to help the Art and Photography departments run as efficiently as possible.
This is an on-site position based at our New York City headquarters, reporting to a Senior Operations Manager. It is a full-time, in-person role, with four days per week in the office.

Requirements

• 5+ years of administrative and operational experience, ideally in roles providing both types of support in a fast-paced and high-demand, creative or media environment.
• Experience working with a high degree of professionalism, discretion, and confidentiality.
• Exceptional organizational skills, a strong sense of urgency, and the ability to autonomously prioritize a heavy workload under deadline pressure.
• Mastery of Google Workspace programs, including Gmail, Google Docs, and Google Sheets.
• Demonstrated self-starter mentality with a direct and professional communication style.
• Resilience and diplomacy are required to effectively manage competing priorities and high-level requests from multiple senior stakeholders.
• Strong interpersonal skills, professional written communication skills, and comfort with handling sensitive financial and contractual information.
• Ability to work under deadline pressure and be accessible after hours or weekends as breaking news demands.

Nice To Haves

• Experience in a complex news organization, or a hunger for learning how one works.
• A supportive mindset. You have empathy for the challenges that teammates face each day, and a desire to help others do their best work.
• You welcome challenges and look for creative solutions.
• Belief in our mission. You have a passion for making The Times an indispensable daily destination for our readers and listeners, and a commitment to be a part of our innovation and growth.

Responsibilities

• Executive Support: Provide comprehensive administrative support to the Creative Director, including advanced calendar management, complex travel coordination, expense reporting, and administrative needs. Maintain strong relationships with contacts of different levels within and outside The Times.
• Financial Operations: Manage the end-to-end processing, tracking, and reconciliation of all invoices and payments for the Photography Department, serving as the primary liaison for internal finance and external vendors/freelancers. Manage the Photo team P-Card for charges, transaction and audit.
• Workflow Management: Independently manage a high volume of diverse tasks, including scheduling and coordinating departmental meetings, tracking staff vacations, and maintaining departmental calendars.
• Document & Asset Control: Facilitate the secure sending and receiving of essential documents (contracts, tax forms, insurance certificates) for photo shoots. Oversee the maintenance of the cloud storage photography archive and the physical magazine archive.
• Editorial & Promotional Support: Prepare and upload photographs and illustrations to the internal CMS and syndication services. Assist photo editors with administrative requests such as securing certificates of insurance. Coordinate the organization, preparation, and submission of entries to design and photo contests. Help assemble presentations for lectures, promotional events, and meetings.
• Logistics: Order and maintain supplies for both the Photography and Art departments. Send out weekly magazine issues to artists, photographers, and contributors. Plan events for the Art and Photography department, including lunches, dinners, and social office gatherings. Work with the Magazine's Operations Manager on special projects.
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Benefits

• dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock.
• Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees