Operations Manager
About The Position
Ace Hardware corporation is a retailer-owned cooperative of more than 5,000 independent Ace stores in all 50 states, and 70 countries, with 14 distribution centers throughout North America. Ace’s distribution network is one of the cornerstones of the corporation’s success. By utilizing advanced technology and an integrated team approach at our distributions centers nationwide, we’re able to consistently deliver one of the highest service levels in the industry to our retailers. This commitment to excellence carries through to each employee at our distribution centers. Ace is a place for you to have a long term career you can be truly proud of with competitive pay, promotional opportunities, and comprehensive benefits for you and your family. Ace Hardware Distribution Centers are where team players collaborate to support amazing retailers be the most helpful hardware stores on the planet. We have an opportunity for an Operations Manager at our distribution center in Moxee, Washington. As an Operations Manager, you will be responsible for directing operational departments and exempt staff to maximize safety, quality, productivity and employee relations for our team in Moxee. The Operations Manager role is essential in executing Ace’s operational initiatives while fostering a collaborative team environment in a service-oriented culture. You will be part of a winning team that enjoys: Comprehensive health coverage and life benefits along with prescription drug, dental, vision and flexible spending accounts; Generous 401(k) Savings and Retirement Plan which includes a company match, and other company contributions; Eighteen (18) vacation days in 2019; Tuition reimbursement program; Generous merchandise discount program; and Business casual dress every day!
Requirements
- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership, and coordination of people and resources.
- Bachelor’s Degree in a related field or equivalent experience
- Strong interpersonal skills
- Communication skills, both verbal and written
- Proficient in Word, Excel and Outlook.
- Ability and willingness to work non-traditional shifts and hours.
Responsibilities
- Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
- Ensure a safe work environment for all team members.
- Be a part of a positive work environment which enhances high level performance.
- Establish and implement departmental policies, goals, objectives and procedures, conferring with senior leadership, staff members and others within the organization as necessary.
- Oversee activities directly related to warehouse operations utilizing Lean tools and methodologies.
- Review financial statements and reports, as well as other performance data to measure productivity and goal achievement, and to determine areas needing cost reduction and program improvement.
- Determine staffing requirements, along with conducting and/or overseeing the interview process.
- Make hiring decisions and oversee training of new employees.
- Provide guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Plan and direct activities of others.
- Create developmental opportunities for direct reports, as well as for their subordinates.
- Establish processes to ensure the highest quality and most efficient deliveries to Ace retailers.
- Actively pursue succession planning for self and direct reports.
- Flexible to deal with issues that arise outside of normal business hours.
- Other duties as assigned.
Benefits
- Comprehensive health coverage and life benefits along with prescription drug, dental, vision and flexible spending accounts
- Generous 401(k) Savings and Retirement Plan which includes a company match, and other company contributions
- Eighteen (18) vacation days in 2019
- Tuition reimbursement program
- Generous merchandise discount program
- Business casual dress every day!
- Semi-Monthly Pay
- Incentive opportunities, based on role/grade level (rapid company growth over the past 5 years resulted in incentives being paid out at an average of 122% of your target opportunity!)
- 18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire
- Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
- Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10% of total eligible compensation
- Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical annual review
- Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
- Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
- Birth/Adoption bonding paid time off
- Adoption cost reimbursement
- Identity theft protection
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
501-1,000 employees
