Operations Manager - ATI

BLANKSLATE Partners•Santa Monica, CA

19h

About The Position

American Trading International (ATI) is a global, service-driven export trading company that connects leading U.S. food and beverage brands with customers in more than 80 international markets worldwide. At ATI, we work at the intersection of strategy, relationships, and execution. We support domestic and international partners as they expand into new markets, navigate complex global supply chains, and build sustainable, long-term growth. Our work is fast-paced and collaborative, with a strong emphasis on accountability, trust, and follow-through. We are a team of thoughtful, commercially minded professionals who value teamwork, integrity, and ambition. ATI is a place for people who enjoy solving real problems, working across cultures and functions, and contributing meaningfully to shared goals. We are looking for individuals who are interested in building a long-term career, who take pride in their work, and who want to grow alongside a global organization that values diverse perspectives and inclusive collaboration. As Operations Manager, you will be responsible for delivering safe, compliant, cost-efficient, and on-time export operations, while building and developing a high-performing operational team that supports ATI’s long-term, scalable growth. You will act as an Integrator across operational functions, ensuring alignment between suppliers, QA, Sales, Supply Chain, and Finance. This role requires strong operational judgment, leadership capability, and the ability to drive performance through both people and process. In your first 12–24 months, success will include: Consistent achievement of On-Time, In-Full (OTIF) and service performance targets Improved Perfect Order Rate (>98.5%) Strong adherence to operational budgets and cost controls Reduced operational inefficiencies through process improvements A well-trained, engaged, and stable operational workforce Clear, reliable operational reporting and KPI visibility Reduced customer claims and improved service quality

Requirements

Proven experience in operations management, supply chain, or export operations
Strong operational acumen with the ability to anticipate bottlenecks and design scalable solutions
Demonstrated ability to make data-driven decisions, even with incomplete information
Experience managing KPIs, budgets, and operational performance
Strong leadership experience with a focus on team development and performance management
Ability to operate cross-functionally and align multiple stakeholders
High level of accountability, organization, and execution focus

Responsibilities

Improve coordination across Suppliers, QA, Sales, Supply Chain, and Finance
Ensure timely identification, communication, and escalation of operational deviations
Enhance planning accuracy through improved forecasting and capacity alignment
Identify and implement process improvements to increase efficiency and scalability
Ensure all operations adhere to regulatory requirements, SOPs, and internal policies
Lead root cause analysis for operational issues and implement corrective and preventative actions
Proactively identify operational risks and mitigate before impact to customers or cost
Own and manage operational KPIs across service, cost, and compliance
Deliver weekly, monthly, and quarterly performance reporting to the Leadership Team
Use data to drive accountability, identify trends, and inform decision-making
Lead, coach, and develop line supervisors and operational staff
Build a culture of accountability, ownership, and continuous improvement
Support workforce planning, training, and development to enable scale
Develop internal talent pipelines and succession planning
Ensure alignment between commercial commitments and operational execution
Partner closely with Logistics, Sales, and Finance to ensure operational feasibility
Act as the bridge between strategy and execution within operations