Operations Manager – Century Plaza

Action Property Management • Los Angeles, CA

2d • $30 - $33 • Hybrid

About The Position

The Operations Manager oversees the daily operations of the association, supporting the General Manager in administrative tasks, community relations, and project management.

Requirements

• Minimum of 1 year of relevant experience. Property Management and/or hotel experience preferred.
• Utilizes Microsoft Word, Excel, PowerPoint, and other PC-based programs for daily duties.
• Excellent verbal and written communication.
• Responsive, flexible attitude with an eagerness to take initiative.
• Ability to plan, organize, and prioritize responsibilities to meet deadlines.
• Ability to work effectively in a team environment and build strong relationships with others.
• Must attend board meetings as needed.
• Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening. Must have a high school diploma or GED equivalent.

Nice To Haves

• Property Management and/or hotel experience preferred.

Responsibilities

• Responsible for the oversight, training and development of the Loading Dock team members.
• Prepares email blasts, correspondence and other communications with shareholders. Retrieves and responds to voicemail and email messages within 24 hours.
• Assists the General Manager with Hotel/Retail event functions, logistics, and other projects.
• Maintains vendor files and insurance certifications.
• Updates the Association's SnapHOA Profile, Action List, Annual Calendar, contracts schedule, calendars, and BuildingLink database.
• Assists in preparing Director's Reports, agendas, notices, and other documents for board and annual meetings. Takes meeting minutes.
• Maintains and replenishes office supplies for the loading dock.
• Receives, files, and processes invoices for General Manager approval. Verifies invoice accuracy.
• Research past due balances on invoices and statements.
• Assist with annual budget preparation.
• Coordinates deliveries using BuildingLink software and email.
• Manages relationships with contractors and vendors accessing the loading dock.
• Verifies vendors and contractors have current COIs on file before granting access and maintain records through integrated software system.
• Oversees proper trash removal in accordance with operational policies.
• Reviews and understands the Association’s Governing Documents, CC&R’s, and Rules and Regulations.
• Ensures the team is familiar with evacuation and emergency procedures.
• Identifies opportunities to improve operational processes and procedures.
• Performs other duties as assigned by Management.

Benefits

• Comprehensive benefits package for qualifying employees.
• On-going hospitality and property management training.
• Opportunities for career growth and advancement.
• Values driven company culture that encourages team work and excellence.
• competitive pay
• ample opportunities for career growth and advancement.
• medical, dental, vision, pet insurance, 401(k) with company match, and life and disability support for qualifying team members.
• generous paid time off, including vacation hours, sick time, and company-observed holidays for qualifying team members.
• investing in the infrastructure, technology, training, and tools you need to excel in your role.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees