Operations Manager- In Home Senior Care

Senior Helpers•Palm Desert, CA

10h•$85,000 - $100,000

About The Position

Senior Helpers, a nationally recognized leader in in-home senior care, is opening a new office in the Coachella Valley and is seeking an Operations Manager to help launch and grow this location from the ground up. This is a foundational leadership role with a clear growth path into a Director-level position. The ideal candidate is highly organized, proactive, and excited to take ownership in building systems, supporting caregivers, and delivering excellent service to clients.

Requirements

3–5+ years of experience in operations, office management, healthcare, or service-based businesses
Strong organizational and time-management skills
Ability to manage multiple priorities in a fast-paced environment
Excellent communication and leadership skills
Comfortable working independently and taking initiative

Nice To Haves

Home care or healthcare experience preferred (not required)
Knowledge of California home care regulations is a plus

Responsibilities

Oversee daily office operations, scheduling, and service coordination
Implement and maintain operational systems to support growth and compliance
Ensure high standards of service delivery and client satisfaction
Recruit, onboard, train, and retain caregivers
Support caregiver performance, engagement, and retention
Partner with HR and recruiting functions to meet staffing needs
Assist with client intake, onboarding, and care coordination
Support community outreach and referral relationships
Collaborate with ownership on business growth initiatives
Track KPI's and operational performance
Receive direct mentorship from a Director of Operations with proven success in scaling home care operations