(USA) Operations Manager - Floor-1

WalmartMcCordsville, IN
$84,000 - $126,000Onsite

About The Position

This Operations Manager position at Walmart involves communicating with individuals and groups, driving and implementing business plans to achieve facility goals (production, quality, safety), and implementing operational improvements. Key responsibilities include forecasting staffing and workload, analyzing business reports for improvements, ensuring compliance with company standards, and resolving concerns. The role also entails supervising and managing associates and leaders, providing feedback, identifying training needs, and participating in hiring and promotion processes. The manager is expected to build high-performing teams, foster an inclusive workplace, attract and retain talent, and communicate effectively. They must act with integrity, uphold ethical standards, and model Walmart values, including supporting the goal of becoming a regenerative company. The role emphasizes customer-first delivery, data-driven decision-making, continuous improvement, and embracing new technologies. Walmart, founded by Sam Walton fifty years ago, has grown into the world's biggest retailer, committed to helping customers save money to live better. The company is focused on reinventing the shopping experience, with associates playing a crucial role in shaping the future of retail and improving lives globally.

Requirements

  • Bachelor's Degree in business or a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 1 year's experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas
  • OR 1 year's experience as a Walmart Logistics Area Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates
  • OR 3 years' experience in an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees for multiple departments / areas.
  • Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

  • Financial Modeling and Analysis
  • Managing challenging workforce issues
  • Modeling/Forecasting
  • Preparing and executing budgets
  • Profit and Loss (P&L) Accountability
  • Supervising Associates
  • Walmart Logistics Manager
  • Bachelors: Business
  • Bachelors: Finance
  • Bachelors: Logistics
  • Bachelors: Management
  • Bachelors: Operations Management

Responsibilities

  • Communicate with or to individuals or groups verbally and/or in writing (e.g., customers, suppliers, associates).
  • Drive and implement the business plan for area of responsibility to achieve facility goals (e.g., production, quality, safety) and implement operational improvements.
  • Forecast staffing, workload, and performance results to meet business demands for workload and performance results for area of responsibility.
  • Prepare, review, and/or analyze business reports and use information to identify operational improvements (e.g., production, quality, safety).
  • Monitor and ensure area of responsibility's compliance with Logistics and company quality and safety standards, policies, procedures, and directives by developing, distributing, and/or maintaining procedures and supporting documentation.
  • Identify and ensure associate, customer, and supplier concerns are resolved using own judgment or consulting others when needed.
  • Supervise and manage associates and leaders in area of responsibility by giving direction, monitoring performance, and providing feedback; identifying training and development needs and providing opportunities for learning and growth; teaching, supporting, and modeling Logistics and company policies and procedures; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates, leaders, and managers.
  • Build high-performing teams, embrace differences in people, cultures, ideas, and experiences, create a workplace where associates feel seen, supported, and connected through a culture of belonging, and create opportunities for all associates to thrive and perform.
  • Work collaboratively, build strong and trusting relationships, and communicate with impact, energy, and positivity to motivate and influence.
  • Attract and retain the best talent, empower and develop talent, and recognize others' contributions and accomplishments.
  • Maintain and promote the highest standards of integrity, ethics, and compliance, model the Walmart values to support and foster our culture, hold oneself and others accountable, and support Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
  • Act in a selfless manner and be consistently humble, self-aware, honest, fair, and transparent.
  • Deliver results while putting the customer first, consider and adapt to how, where, and when customers shop, and apply the EDLP and EDLC business models to all plans.
  • Make decisions based on data, insights, and analysis, balance short and long-term priorities, and consider our customers, fellow associates, shareholders, suppliers, business partners, and communities when making plans.
  • Display curiosity and a desire to learn, take calculated risks, demonstrate courage and resilience, and encourage learning from mistakes.
  • Drive continuous improvements, adopt and encourage the use of new technologies and skills, and support others through change.

Benefits

  • Competitive pay
  • Performance-based bonus awards
  • Medical coverage
  • Vision coverage
  • Dental coverage
  • 401(k)
  • Stock purchase
  • Company-paid life insurance
  • PTO (including sick leave)
  • Parental leave
  • Family care leave
  • Bereavement
  • Jury duty
  • Voting leave
  • Short-term disability
  • Long-term disability
  • Company discounts
  • Military Leave Pay
  • Adoption and surrogacy expense reimbursement
  • Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, covering tuition, books, and fees for programs ranging from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)
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