Operations Manager - Sports Facilities Food & Beverage, Missouri

The Sports Facilities Companies•Chesterfield, MO

16h

About The Position

The Operations Manager will be responsible for the overall management of events at the complex. This position provides direction, training and development opportunities to front-line managers and part-time staff during events. The Operations Manager will work closely with outside event owners, other department leaders in order to successfully accomplish these responsibilities.

Requirements

Bachelor's degree in management, sports management, business or related field with 3-5 years of experience in a leadership role in operational management and/or event management
Must have excellent interpersonal, project management and problem-solving skills
Must be a team player
Must have excellent verbal and written communication skills
Must have excellent computer skills, including Word, Excel, PowerPoint, etc.
Must be able to work flexible schedules including weekends, nights, and holidays
Must be willing to obtain CPR certifications
Well organized, efficient, flexible, and able to meet deadlines
Able to cope with many tasks at once and work to tight schedules

Responsibilities

Hire, train and oversee part time staff to ensure compliance with SFM policies and additional applicable laws
Participates in planning/strategic meetings
Oversees effective communications with event owners pre and post event
Oversees the administration and high level of detail required in the organization of events
Assists with labor law compliance and adherence
To be on-site at events and take responsibility for the various aspects of managing personnel and production
Negotiates and produces contracts for relevant vendors building a good working relationship
Builds an overall understanding of the events in the company portfolio, their operational aims and their revenue streams
Communication with other departments within the events team including marketing and sales
Ensures all health & safety, quality control, expense management, security, procedures, and, facility maintenance
Oversees proper cash handling procedures
Lead cross-functional teams
Ensures events comply with safety regulations
Hires, trains, and educates staff on proper event and safety procedures
Develops and manages budgets and exercises control in expense management
Analyze event performance and prepare metrics presentation
Promotes company culture and expectations to staff
Ensures staff is adequately prepared for the event
Works with General Manager to develop KPI reports
Contributes to Facility Business Plan and execution
Gives final operational approval for event set-up
Oversees proper reporting of inventory
Serves as MOD on nights and weekends
Maintain a level of personal and professional integrity as a representative of Rize Sports
Demonstrate a fair and equitable business practice with all vendors and clients
All other duties as assigned by management