Operations Manager - Wente Vineyards

Compass Group•Livermore, CA

30d•$70,000 - $72,000

About The Position

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job SummaryThe Operations Manager at Wente Vineyards is responsible for ensuring high standards of the guest experience, safety, and financial performance. The ideal candidate will be an experienced food and beverage leader. A great coach who can get the best out of people and continually drive operational performance and execution.

Requirements

3+ years of leadership experience in hospitality or retail
High level of computer literacy
Understanding of financial concepts
Passion for hospitality, food, and retail
Excellent interpersonal and stakeholder management skills

Responsibilities

Understands all menus, product offerings, packaging and pricing
Executes all security, safety and sanitation standards
Provides operational planning to ensure appropriate teaming levels are met, as well as adequate products ordered to service each concession event
Holds team accountable to steps of service to deliver great guest service
Ensures show quality standards are maintained at all times
Builds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team members
Regularly obtains feedback from clients and guests to improve operations
Responds and assists in any departmental guest service issues
Executes all menus, promotions and programs as outlined by the Director of Operations/Department Head in accordance with Levy standards
Follows and enforces responsible alcohol service policies
Effectively verifies all opening and closing inventories
Ensures required department reports are completed and information is compiled at month-end closing
Forecasts and adequately schedules team members to meet operational needs and desired targets
Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
Interviews, hires, trains and develops team members according to Levy guidelines
Other responsibilities, as needed