Operations Manager - Restoration/General Construction
About The Position
As an Operations Manager, you take ownership of the day-to-day management and oversight of internal and external trades, warehouse, scheduling, and fleet operations, and the management of multiple jobs at various phases. You're a leader who sets short- and long-term strategic objectives in alignment with the branch/region while ensuring KPIs, financial, and customer experience standards are met. You are tasked with the overall success of projects while supervising, leading, and motivating the operations teams to safely achieve goals, completing projects on time and under budget in alignment with industry standards, compliance, and company policies. Your knowledge and experience with general construction and disaster recovery protocols, equipment, and standards are key to hiring talent, providing feedback and coaching the team, and enabling you to step in as a stopgap when needed. You demonstrate unquestionable ethics that exceed our company standards for quality, integrity, and timeliness. You exemplify our Core Values even in times requiring your crisis management or conflict resolution skills. Your optimistic "let's get things done" attitude at the branch and on jobsites makes a difference to the people you lead and the financials produced, making your role critical to the success of First Onsite.
Requirements
- 10 years of restoration/construction industry experience or a combination of relevant education and equivalent industry experience
- Safety courses as required for your position
- After-hours and weekend availability required
- Valid driver's license required
Nice To Haves
- Bachelor's degree, preferred
- Five years of Management experience, preferred
Responsibilities
- Lead and manage project teams, schedules, and on-call responses
- Ensure quality control, compliance, and accurate documentation
- Oversee contracts, change orders, subcontractors, and project financials
- Monitor budgets, margins, and perform financial reporting
- Support collections, crisis management, and conflict resolution
- Assist with permitting, code compliance, and DR/GC work orders
- Participate in business development with clients, brokers, and adjusters
- Manage equipment, materials, and project resources
- Review scopes, plans, and specifications as needed
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What This Job Offers
Job Type
Full-time
Career Level
Manager
