Operations Manager: Women and Children's

Essentia Health • Bismarck, ND

2d

About The Position

Provides oversight of the daily operations of the assigned departments, including staffing and developing/implementing workflows and processes as well as provides input to the leader regarding policies, procedures, systems, and operating budgets. Responsible for direct staff leadership and development, patient care, and patient advocacy. Supports continuous quality improvement efforts in order to achieve high quality and ongoing progress in all areas of care and service.

Requirements

• Bachelor’s degree in business administration, healthcare leadership or clinical healthcare field OR Associate’s degree in nursing and ability to obtain bachelor’s degree within 3 years from date of hire
• 3 years of healthcare experience, preferably in a clinical setting or completion of administrative fellowship through Essentia Health fellowship program

Responsibilities

• Manages fill rates, physician and advanced practice provider schedules and templates daily
• Manages in reach or out reach as relevant to assigned practices
• Implements actions to improve employee engagement
• Ensures standard work is implemented to achieve quality metrics
• Provides coaching, feedback and ensures development conversations are completed for all members of the team
• Serves as escalation point for patient access to care
• Participates in PDSA's and other improvement activities
• Provides input into long-range financial planning, program development and capital planning process
• Delegates work to assigned supervisors if appropriate

Benefits

• At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance.
• Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs.
• We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs.
• To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health.
• Please note that benefit eligibility may vary.
• For full details, refer to your benefit summary or contact our HR Service Center at [phone].

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees