Operations Manager, Knight-Georgetown Institute - Georgetown University

Georgetown University • Lexington, MA

3d • $47,586 - $87,558 • Hybrid

About The Position

The Georgetown Tech & Society Initiative is a vibrant cross-campus ecosystem creating novel approaches for interdisciplinary collaboration, research, understanding, and action—all at the intersection of technology, ethics, and governance. Tech & Society is looking for a process-oriented yet adaptive candidate to join our team as an Operations Manager supporting three Tech & Society centers: the Knight-Georgetown Institute (KGI); the Center for Digital Ethics (CDE); and the Institute for Technology Law & Policy (ITLP). With partnership and oversight from the Executive Directors of KGI, CDE, and ITLP, the Operations Manager will play an integral role in day-to-day functions and future planning, ensuring that each center’s operations and administrative needs are met. The Operations Manager will be a key team member, initiating and overseeing processes related to people operations, internal and external communications, event management, budgeting, administration, procurement, and contracts. A successful candidate will be proactive and detail-oriented, and will thrive in a collaborative environment. This position requires a self-starter who has experience with event and/or organizational budgeting and can flex their skills across a wide range of operational and administrative responsibilities.

Requirements

• Bachelor’s degree or equivalent and 2-3 years of experience in operations, finance, human resources, administration, or other relevant field, or equivalent relevant work experience (i.e., each year of required education may be substituted with one year of relevant work experience)
• Commitment to advancing diversity, equity, inclusion, and belonging (DEIB)
• Patience, diligence and resourcefulness in navigating complex bureaucratic processes
• Familiarity running procurement and contracting processes
• Experience with basic budgeting and reconciliation of expenses
• Experience in human resources management, including recruiting, hiring, onboarding and performance management
• Proficiency in Google Suite products, spreadsheets (Excel/Google Sheets), project management, and collaborative platforms; and a quick learning curve to adapt to new programs
• Ability to analyze various sources of data, identify and derive key metrics, and propose solutions based on these data
• Ability to manage - and be both organized and flexible - in a complex, multi-faced environment that requires continuous monitoring of priorities across three distinct centers
• Exceptional communications skills, to include maintenance of confidentiality

Nice To Haves

• Prior experience maintaining or working with external communications platforms, such as social media channels and content management system tools (e.g., WordPress)
• Prior experience managing event logistics
• Prior experience in an academic or think tank setting
• An interest in public policy issues at the intersection of technology and society
• Prior experience working with Georgetown University and/or Georgetown Law business processes and Georgetown Management System (GMS)

Responsibilities

• Initiating and overseeing processes related to people operations
• Overseeing internal and external communications
• Overseeing event management
• Overseeing budgeting
• Overseeing administration
• Overseeing procurement
• Overseeing contracts

Benefits

• Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees