Operations Manager- In Home ABA Therapy services
About The Position
Ready to Run the Show? Do you love keeping things organized, running smoothly, and making people's lives easier? Are you the kind of person who thrives on variety—one day coordinating staff schedules, the next solving field logistics across multiple homes, and the next untangling a tricky challenge before your second cup of coffee? If so, The Treetop ABA – Arizona has the perfect role for you as our Operations Manager – In-Home Services. This isn’t a typical desk job—it's a blend of coordination, communication, and problem-solving that directly impacts the experience of children, families, and staff. Who We Are At The Treetop ABA, we help children ages 2–18 with autism and developmental needs through in-home, school, community, and clinic-based ABA programs. Our mission is simple: deliver evidence-based care that truly makes a difference—while ensuring our teams feel supported every step of the way. Where You'll Work This role supports our Arizona in-home service region, with an assigned primary clinic office for administrative work, staff support, and team collaboration. Based on where you reside, your home clinic may be one of our Phoenix metro locations: 📍 West Phoenix 📍 Central Phoenix 📍 Mesa 📍 Glendale 📍 Scottsdale Day-to-day work includes both office-based coordination and field-based support as needed. What You'll Do This role ensures our in-home ABA services run smoothly from referral to service delivery. You’ll coordinate schedules, support staff, communicate with families, and keep operations moving without service interruptions.
Requirements
- Must live within commuting distance of one of our Clinics
- 2+ years of operations, administrative, or healthcare/ABA experience preferred
- Exceptional organization and customer service skills
- Strong communication and a flexible, problem-solving mindset
- Ability to work independently and as part of a team
Responsibilities
- Coordinating staff assignments, schedules, and visit logistics
- Supporting clinical and administrative teams with day-to-day operational tasks
- Ensuring families receive timely communication and feel supported throughout the process
- Troubleshooting service issues such as cancellations, staffing gaps, or onboarding delays
- Partnering with leadership to improve processes and field operations
- Tracking service delivery, onboarding tasks, and documentation for compliance
- Supporting field trainings, team engagement, and operational planning
- Maintaining compliance with internal policies and payer requirements to avoid service disruptions
Benefits
- Health, dental, and vision insurance
- Life insurance
- 401(k) with company match
- Paid Time Off & Paid Holidays
- Paid Training
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
