This position will provide leadership and guidance to ensure customer satisfaction expectations are exceeded. A key focus of the role will be to enforce compliance standards and requirements, while ensuring all customer services are timely, and quality expectations are met for the upcoming launch of our second shift operations. The OM will be the driver in creating and maintaining a safe work culture with focus on behavioral training and will be a champion of ensuring company KPIs are achieved (Safety, Quality, Cost, Downtime, Productivity, and Employee Engagement). Department: Outside Consolidation Center (OCC/2CC&3CC) Reports to: Chief of Operations (COO) Schedule: Monday-Friday, 2nd Shift (Expected from 2:00 PM-10:30 PM) (Rotating weekends and overtime may be required) (Schedule is subject to change based on production requirements) Location: Onsite, Ellabell, GA 31308 (Must have the ability to commute within the neighboring facilities for meetings, events, etc.) Please be advised that all 2nd Shift personnel will be trained during 1st Shift hours (6:00 AM-3:00 PM) until transitioning to 2nd Shift hours starting in Spring 2026.
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Job Type
Full-time
Career Level
Manager