Operations Manager

Dynamic Civil Solutions•Birmingham, AL

12d

About The Position

The Operations Manager will lead the development, implementation, and continuous improvement of DCS’s internal project delivery processes. This role ensures firmwide consistency, accountability, and operational clarity across all active projects. The Operations Manager will oversee project setup, schedule tracking, document control, quality assurance workflows, and monthly reporting—serving as a key liaison between technical teams and leadership to promote efficiency and standardization throughout the firm.

Requirements

Bachelor's degree in Business Administration and/or equivalent.
8–15 years of experience in A/E/C operations, project support, or workflow/process management
Strong initiative and problem-solving skills with the ability to lead through influence
Highly organized and structured thinker with excellent attention to detail
Strong written and verbal communication skills; able to work cross-functionally with staff at all levels
Proficiency with Microsoft 365 tools and experience with project management systems and structured file environments
Experience developing and enforcing operational standards, processes, or workflows

Responsibilities

Project Launch Management
Coordinate and facilitate internal project kickoff procedures for all new projects
Ensure digital project workspaces are set up with consistent structure and assigned responsibilities
Schedule & Status Oversight
Ensure project records are updated weekly to reflect current progress, staffing, and milestones
Monitor internal tracking tools and follow up with project managers on overdue updates
Workflow & QA/QC Standardization
Develop, refine, and enforce firmwide templates and documentation standards
Monitor quality control processes to ensure reviews are scheduled and completed for major deliverables
Post-Project Review Coordination
Organize and document closeout reviews, gathering feedback to inform continuous improvement
File Structure & Document Control
Maintain and enforce standardized file naming and organization protocols across the company’s network
Conduct regular audits to ensure compliance and consistency
Operational Dashboard Reporting
Produce monthly internal performance dashboards for leadership, summarizing project activity, review compliance, and file accuracy metrics
Project Team Support
Serve as an operations resource for project managers and technical staff, helping eliminate ambiguity and improve internal processes.