Operations Manager

HGI STORES & SERVICES INC•Hagerstown, MD

4d•$54,000 - $58,000

About The Position

Provides leadership that maximizes the efficiency of Horizon Goodwill Donated Goods' retail supply chain, logistics, sustainability, and aftermarket operations. Areas of responsibility include inventory and processing centers, sales/disposition of aftermarket products, including outlets, recycling, salvage, and waste channels. Works with senior retail leadership team to develop and guide strategic direction, sustainability initiatives, and tactical plans. Operates effectively across functional boundaries while building and sustaining external and internal relationships.

Requirements

A combination of a Bachelor’s Degree in Logistics, Supply Chain Management, Business, or relevant field, and/or an education and relevant experience, which enables the individual to meet the standards and expectations of the position.
A minimum of five (5) years of direct supervisory experience and management experience in a warehouse setting is strongly preferred.
Excellent communication skills and ability to express in both written and verbal forms.
Ability to define and analyze problems and draw valid conclusions.
Ability to work cooperatively across the organization.
Ability to make decisions using standards that can be measured.
Ability to maintain confidentiality of data and information.
Ability to provide strategic oversight to departments under his/her direction.
Ability to plan and direct the work of others and delegate effectively.
Proficient in the use of computers and Microsoft Office Suite, and have the ability to learn and effectively utilize data analysis software.
Must be able to work a flexible schedule when required by business needs
Must possess a valid driver’s license and satisfactorily complete a motor vehicle check.

Nice To Haves

Experience with inventory management systems preferred.
Experience with negotiating sales of recycling, surplus, salvage, or other commodities preferred.

Responsibilities

Oversee responsible handling of donated goods in production facilities and/or warehouses.
Ensure compliance with safety, quality, and efficiency standards.
Manage production schedules, inventory, and labor/planning allocation.
Implement continuous improvement initiatives.
Drive retail performance and customer experience.
Manage staffing, merchandising, and sales strategies.
Monitor KPI’s: revenue, production, and inventory turnover.
Develop and manage salvage/recovery strategies.
Ensure compliance with environmental and regulatory standards.
Coordinate logistics for salvageable goods and waste reduction.
Lead and develop teams across departments.
Collaborate with Finance, Human Resources, Logistics, Asset Protection, and Marketing.
Report to executive leadership with operational insights and recommendations.