Operations Manager (Hybrid in San Ramon, CA)

Radiology Partners • San Ramon, CA

44d • $80,000 - $90,000 • Hybrid

About The Position

Radiology Partners is seeking a dynamic and experienced Operations Manager to support the effective management, growth, and optimization of a premier radiology practice. This role combines operational leadership, physician support, quality oversight, and strategic planning to foster practice excellence, drive innovation, and maintain strong client relationships. The Practice Manager acts as the primary relationship manager and leader for physician client groups, responsible for building effective, service-driven relationships and providing innovative business solutions to complex matters in their practice. This is an outstanding opportunity for a practice management professional seeking a broader business consultative role in a hospital-based physician group setting. WHO WE ARE AND WHAT WE DO: Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve. WHY RADIOLOGY PARTNERS: Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from. Compensation Reviews, Career Growth Opportunities Flexible Hybrid Schedules Generous PTO Plans and Paid Holidays Proudly Certified as a Great Place to Work for Five Consecutive Years

Requirements

• Knowledge - Theoretic or practical understanding of a subject (e.g., Understanding of healthcare industry regulations, trends, and best practices).
• Skills - Proficiencies developed through training or experience (e.g., Proficiency in computer software including Microsoft Office Products. (Word, Excel, Access, Outlook and PowerPoint)).
• Abilities - Innate or developed capacities to perform tasks (e.g. Ability to work with and maintain confidential information).
• Experience working closely with physicians • Strong customer focus and relationship management skills
• Education (e.g., Bachelor's Degree in a related field)
• Experience (e.g., 10+ years' relevant experience, 3+ years' supervisory experience)

Responsibilities

• Oversee daily operations of the radiology practice to ensure efficient, compliant, and high-quality service delivery.
• Manage radiologist scheduling, ensuring adequate coverage, subspecialty alignment, and compliance with licensing and credentialing requirements.
• Coordinate independent contractor staffing and scheduling to meet clinical demands and maintain service continuity.
• Monitor and report on key performance indicators (KPIs) such as volume, productivity, and financial metrics; implement improvement initiatives as needed.
• Develop and manage the annual practice budget, ensuring alignment with financial goals and organizational priorities.
• Oversee payroll processes, including monitoring, adjustments, and reporting to ensure accuracy and timeliness.
• Ensure billing compliance by collaborating with finance teams and implementing best practices to optimize revenue cycle performance.
• Lead onboarding and credentialing of new physicians, ensuring timely integration and compliance with regulatory requirements.
• Foster a collaborative and inclusive team environment, promoting open communication, morale, and productivity among physicians and staff.
• Provide performance coaching and career development support to physicians and administrative staff.
• Implement and monitor clinical quality programs, including OPPE, FPPE, patient safety, and critical findings reporting.
• Lead patient safety initiatives and ensure adherence to client service level agreements and internal quality standards.
• Develop and implement quality management protocols, including training and compliance tracking.
• Serve as the primary liaison for client relationships, addressing concerns, initiating service improvements, and maintaining satisfaction.
• Lead client meetings and performance reviews, preparing and distributing reports and metrics using tools such as Tableau.
• Oversee specialized service lines, such as breast imaging, including recruitment, onboarding, retention, and IT coordination.
• Collaborate with cross-functional teams (HR, IT, Legal, Finance) to support hiring, onboarding, retention, and system implementations.
• Lead strategic initiatives and special projects, including workflow optimization, compensation tracking, and practice growth planning.
• Supervise administrative and support teams, including onboarding, training, performance evaluations, and process improvements.
• Plan and coordinate internal meetings and events, such as town halls, leadership summits, and committee meetings; prepare agendas, minutes, and presentations.
• Manage operational tools and resources, including accounts payable, expense approvals, and supply procurement.
• Develop and maintain tracking tools for operational and financial metrics to support data-driven decision-making.
• Communicate key updates and changes to physicians, staff, and stakeholders to ensure alignment and transparency.
• Support change management efforts, including the rollout of new policies, procedures, and technologies.
• Promote a culture of continuous improvement, adaptability, and service excellence throughout the practice.
• Promotes communication and cooperation among teammates to create a spirit of unity in the department.
• Works closely with leadership and teammates to improve work relationships, build morale, and increase productivity and retention. Provides day-to-day performance management guidance to direct reports (e.g., coaching, counseling, career development, disciplinary actions).
• Performs other duties as assigned.

Benefits

• Competitive Benefits package - Eligibility starts the month after hire, with tiered options to choose from.
• Compensation Reviews, Career Growth Opportunities
• Flexible Hybrid Schedules
• Generous PTO Plans and Paid Holidays
• Proudly Certified as a Great Place to Work for Five Consecutive Years
• health & wellness coverage options
• 401k benefits
• a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Number of Employees: 5,001-10,000 employees