Operations Manager

McKesson•Memphis, TN

13h

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The Operations Manager is responsible for staffing, employee engagement and satisfaction, profitability, quality and compliance, Standardized Operating Procedures (SOPs), optimized service, process design, implementation and improvement. Develop and adhere to budgetary guidelines to ensure profitability.

Requirements

Degree or equivalent experience.
Typically requires 6+ years of professional experience and 0-2 years of supervisory experience
4-year degree or equivalent experience
1+ Years experience managing, leading and developing supervisors
Management skills – coaching and development of supervisors
Demonstrated employee engagement skills
Strong communications skills – open and candid verbal and written communications; ability to debate, decide and commit effectively at all levels and across all functional areas
Computer proficiency in MS Office
Very thorough knowledge of Operations Management
In-depth experience with a WMS
Adept at strategic thinking and strategic business planning
Must be open to flexible day and hours, Monday through Saturday, with a typical start time of 10AM; must also be open to overtime as needed and adjusting shift based on business requirements

Nice To Haves

2+ years of leadership/coaching/developing experience
4 year degree preferred
Pharmacy experience
Excellent organizational skills
Follow up and follow through
Experience managing budgets and expenses
Project Management experience
Adept at interpreting and analyzing data
Six Sigma training or experience

Responsibilities

Plans, organizes, and directs functions in a highly automated, central fill pharmacy
Leads and develops up to 2+ supervisors and up to 40+ pharmacy technicians
Highly engaged with the team to maintain a high level of employee satisfaction
Ensures service level and quality goals are met daily
Assertively seeks solutions at the root level of problems
Builds teamwork among DC management team and employees
Closely monitors operation to ensure it is running with optimal efficiency and minimal waste
Ensures all standard operating procedures are kept current, and holds the team accountable to SOPs
Oversees hiring, onboarding, and training of new employees
Ensures warehouse operations comply with federal, state, local and company policies
Works closely with outside teams to troubleshoot and improve
Ensures the central fill meets or exceeds expectations of cleanliness and organization