Operations Manager

ECS Tech Inc

14h•Remote

About The Position

ECS is seeking an Operations Manager to work remotely. Please Note: This position is contingent upon contract award. At ECS Federal, we're driven by a commitment to excellence and innovation in solving complex challenges. As a premier provider of advanced technology solutions and services, our mission is to secure and optimize the most critical commercial, government, defense, and intelligence projects across the country. Our team is composed of dynamic professionals who thrive in a collaborative and empowering environment, where our team members leverage the latest technologies and insights to make a real-world impact. Join us and be part of a forward-thinking organization that values your expertise and supports your professional growth. We are seeking an Operations Manager to oversee the operational management, governance, and performance of the Enterprise Security Operations program. Reporting directly to the Senior Director of Cyber Operations, this role will be responsible for driving operational excellence across program management, quality assurance, financial oversight, and operational reporting. The Operations Manager will ensure security programs operate efficiently, projects are delivered on schedule, and leadership maintains clear visibility into performance, risks, and resource utilization. This role requires a highly organized and strategic operator who can translate leadership priorities into structured execution while ensuring operational discipline across teams and initiatives.

Requirements

Operations Leadership Experience: Minimum of 10 years of professional experience with significant experience in operational leadership, program management, or business operations roles.
Program and Project Management Expertise: Demonstrated experience managing complex programs, operational initiatives, or transformation projects across multiple teams.
Operational Governance and Process Development: Experience establishing operational frameworks, governance structures, and standardized processes to improve organizational performance.
Financial and Budget Management: Experience supporting budget planning, financial tracking, forecasting, and resource allocation within a technology or operational environment.
Performance Metrics and Reporting: Ability to design and maintain operational dashboards, KPIs, and executive reporting that provide leadership insight into program performance.
Risk and Issue Management: Experience identifying operational risks, managing dependencies, and ensuring issues are escalated and resolved effectively.
Cross-Organizational Coordination: Proven ability to coordinate efforts across multiple departments and stakeholder groups in a complex enterprise environment.
Communication and Executive Support: Strong ability to communicate operational insights, program status, and strategic recommendations to senior leadership.

Responsibilities

Operational Program Management: Oversee day-to-day operational coordination across security programs, ensuring initiatives are executed efficiently and aligned with leadership priorities.
Project and Initiative Oversight: Manage major operational initiatives, transformation efforts, and cross-team projects to ensure milestones, timelines, and deliverables are achieved.
Quality Assurance and Operational Governance: Establish and maintain quality assurance processes to ensure operational consistency, adherence to standards, and continuous improvement across programs.
Financial and Budget Support: Support financial planning, budget tracking, and resource allocation to ensure operational programs are managed within financial targets.
Operational Metrics and Reporting: Develop and maintain operational dashboards, scorecards, and performance reports that provide leadership visibility into program health and effectiveness.
Process Development and Standardization: Design and implement standardized operational processes, documentation practices, and governance frameworks to improve efficiency and scalability.
Leadership Support and Strategic Execution: Serve as a key operational partner to the Senior Director of Cyber Operations, translating strategic objectives into structured execution plans.
Risk and Issue Management: Identify operational risks, dependencies, and issues across programs, ensuring timely mitigation and escalation when necessary.
Cross-Functional Coordination: Facilitate collaboration between cybersecurity teams, enterprise technology teams, finance, and business leadership to ensure alignment on operational priorities.
Operational Planning and Resource Management: Assist with workforce planning, operational forecasting, and resource coordination to support program growth and evolving operational demands.