Operations Manager

1-800-Got-Junk?Houston North / South, TX

About The Position

Operations Manager – 1-800-GOT-JUNK? Full-Time | Leadership Role Are you a driven leader who thrives in a fast-paced, people-first environment? Do you know how to motivate a team, drive performance, and deliver an exceptional customer experience every day? At 1-800-GOT-JUNK? , our Operations Managers are the engine behind our success. You’ll lead from the front—coaching teams, optimizing daily operations, and driving revenue growth while maintaining the high standards that make us the most trusted name in junk removal.

Requirements

  • Proven leadership experience (operations, logistics, or service-based industry preferred)
  • Strong sales mindset with the ability to coach and drive team performance
  • Excellent communication, problem-solving, and decision-making skills
  • Ability to thrive in a fast-paced, hands-on environment
  • Highly organized with strong attention to detail
  • Comfortable analyzing performance metrics and making data-driven decisions
  • Valid driver’s license required

Nice To Haves

  • Bachelor’s degree preferred (or equivalent experience)

Responsibilities

  • Lead, coach, and develop a high-performing team of Junk Removal Specialists
  • Drive daily revenue, sales performance, and profitability
  • Monitor KPIs and implement strategies to improve efficiency and results
  • Ensure exceptional customer service on every job
  • Oversee scheduling, routing, and operational logistics
  • Recruit, train, and onboard new team members
  • Maintain safety standards and ensure compliance across all operations
  • Handle customer concerns and resolve issues quickly and professionally

Benefits

  • Competitive salary + performance-based bonuses
  • Opportunity to lead a growing, energetic team
  • A fun, supportive, and results-driven culture
  • Career growth and advancement opportunities
  • The chance to make a real impact in your community
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