Operations Manager, US Pest
Rentokil Pest Control•Houston, TX
•Onsite
About The Position
Rentokil is a global leader in Pest Control and other services across more than 90 countries, committed to protecting people, enhancing lives, and preserving the planet. The Operations Manager is responsible for training, leading, and developing a team of specialists. This role involves achieving sales and revenue goals, ensuring client loyalty and retention, and providing exceptional service. Key management duties include monitoring and adjusting scheduled appointments for efficiency, field routing, conducting client QC audits, and managing accounts.
Requirements
- 3-5 years in a management role with emphasis in customer service
- Success in training, mentoring, and coaching service professionals
- Must have excellent verbal and written communication skills
- Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
- Must possess a valid driver’s license from state of residence
Nice To Haves
- Bachelor’s degree (preferred but not required)
- Previous experience in a route-oriented, service environment a plus
Responsibilities
- Manage daily operations of specialists with the goal of providing superior customer service to our clients
- Offer direction to staff in all aspects of operations, service, and client care
- Responsible for managing basic financial performance of the operations, including revenue growth and expense control
- Daily travel throughout territory visiting with clients, assisting specialists, and partnering closely with the sales team on business development
- Able to work a flexible schedule, including early mornings and weekend work when needed
- Submit weekly, monthly, and yearly reports, as required
Benefits
- Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
- Competitive pay
- Performance incentives
- Multiple avenues to grow your career
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
- 401(k) retirement plan with company-matching contributions
- Vacation days & sick days
- Company-paid holidays & floating holidays
- A company mindset that prioritizes health, safety, and flexibility
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
