Operations Manager

Alertus TechnologiesBaltimore, MD
$77,000 - $95,000

About The Position

We are seeking a highly motivated and experienced Operations Manager to support our Director of Operations in overseeing various operational functions within our manufacturing and project management teams. The ideal candidate will be responsible for ensuring operations efficiency, driving quality standards, and managing project implementations while fostering a collaborative environment.

Requirements

  • Strong leadership and team management skills
  • Knowledge of quality control standards and processes
  • Familiar with project management methodologies and tools
  • Effective communication and interpersonal skills
  • Excellent problem-solving abilities and keen attention to detail
  • Ability to travel on occasion
  • Bachelor’s Degree in Engineering required.
  • 4-6 years of experience in operations management, preferably in a manufacturing or project-based environment.
  • Experience with CRM and/or ERP systems.

Responsibilities

  • Assign daily tasks and responsibilities to manufacturing and production teams.
  • Conduct quality control inspections to maintain product standards.
  • Assist in testing processes and troubleshooting operational issues as they arise.
  • Control and monitor inventory levels, ensuring optimal stock availability.
  • Oversee the shipping and receiving of materials, ensuring accuracy and efficiency in logistics.
  • Support the implementation of all HPSA projects, ensuring timelines and objectives are met.
  • Review and approve statements of work, work orders, installation scopes, and equipment purchases in collaboration with the Director.
  • Supervise fieldwork, including installation, startup and final project delivery.
  • Assist in the strategic planning of material purchasing to align with organizational goals.
  • Review and approve purchase orders to ensure cost-effectiveness and quality sourcing.
  • Supervise the sourcing of new vendors and contractors for both Alertus HQ and field project deployments.
  • Supervise the quality control process for all products, ensuring adherence to industry standards.
  • Analyze equipment failures and collaborate on strategies to improve overall equipment quality.
  • Oversee the Return Merchandise Authorization (RMA) process, ensuring efficient handling of product returns.
  • Other duties as assigned.

Benefits

  • Unlimited Paid Time Off
  • Paid Holidays
  • 401(k) Retirement Plan
  • Medical, Dental, and Vision Plans
  • Short-term Disability, Accident, Hospital, and Cancer Insurance
  • Live Near Your Work HomeBuying Incentive
  • Employee Referral Bonuses
  • Flex Scheduling
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